Jessica Sanchez Reed
Camarillo,CA
Summary
Dedicated Behavior Technician at Stepping Stones Group with expertise in data collection and positive reinforcement. Successfully implemented individualized behavior intervention plans, enhancing client progress and promoting positive behaviors. Proven ability to resolve conflicts and train staff, ensuring a safe and supportive environment for clients and team members alike.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavior Technician
Stepping Stones Group
Ventura, CA
11.2024 - Current
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
Night Manager
Baskin Robbins Ice Cream
Ventura, CA
02.2020 - 03.2025
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Trained and mentored new and existing staff to achieve best practices.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
Education
Almost A Bachelors - Psychology
Cal State University Channel Islands
Camarillo, CASkills
- Active listening
- Data collection
- Documentation skills
- Prompting and fading strategies
- Social skills development
- Positive reinforcement
- Customer Service & Conflict Resolution
- Customer Service
- Inventory Management
- Training & Mentorship
- Problem solving
- Communication
- Multitasking
- Time management
Certification
Food handlers
Timeline
Behavior Technician
Stepping Stones Group
11.2024 - Current
Night Manager
Baskin Robbins Ice Cream
02.2020 - 03.2025
Almost A Bachelors - Psychology
Cal State University Channel Islands