Jessica Saxton
Leesburg
Summary
Dedicated cashier with expertise in customer service and cash handling. Proven ability to deliver exceptional experiences and maintain efficient operations.
Overview
4
4
years of professional experience
Work History
Cashier
Ohio Thrift Stores
Washington Court House
11.2021 - Current
- Processed customer transactions efficiently at Ohio Thrift Stores.
- Assisted customers in locating merchandise and provided product information.
- Maintained clean and organized checkout area for optimal customer experience.
- Handled cash, credit, and other payment methods accurately during sales.
- Collaborated with team members to manage inventory and restock shelves.
- Monitored register operations for discrepancies and reported issues to management.
- Trained new cashiers on procedures and customer service protocols effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
High School Diploma -
Evanston High
Evanston, WY06-2007
Skills
- Customer service
- Cash handling
- Point of sale operation
- Inventory management
- Merchandise organization
- Retail sales strategies
- Active listening
- Problem solving
- Effective communication
- Order taking
- Credit card processing
- Cash handling expertise
- Basic math
- Sales expertise
- Dependability and reliability
- Reliability and punctuality
- Money handling
- Purchase assistance
- Refunds and exchanges
- Drawer balancing
- POS systems
- Upselling techniques
- Customer assistance
- Credit and cash transactions
- Promotions and discounts
- Exchanges processing
- Payment processing
- Scanner operations
- Checkout monitoring
- Point-of-sale system
- Written and verbal communication
- Proficient in [software]
- Data entry
- Cash handling and management
- POS system operations
- Customer relations
- Spirit, wine, and beer expertise
- Currency counting
- Clear communication
Timeline
Cashier
Ohio Thrift Stores
11.2021 - Current
High School Diploma -
Evanston High