Jessica Scruggs
Christiansburg,VA
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Operations
JCA Investments
Christiansburg , Va
06.2018 - Current
- Delegated work to staff, setting priorities and goals.
- Negotiated contracts with suppliers ensuring best value pricing options were secured.
- Completed daily accounts receivable ledger reconciliations.
- Calculated month-end accrual entries for trade payables.
- Reconciled bank statements on a regular basis to ensure accuracy of transactions.
- Processed and issued paychecks and earnings statements.
Loan Officer
CM Title Loans
Blacksburg , VA
05.2011 - 06.2018
- Managed pipeline for originated loans through closing and complete required management reports.
- Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Recommended loan approvals and denials based on customer loan application reviews.
- Monitored changes in relevant federal regulations related to lending practices.
- Identified valuable solutions for customers with credit problems.
- Performed quality assurance reviews on all closed loans for compliance purposes.
Education
Associate of Arts - Early Childhood Care And Education
SWCC
Cedar Buff VA 01-2001
Skills
- Contract negotiation
- Payroll administration
- Accounts reconciliation
- Customer service
- Cost control
- Project management
- Budget management
- Team building
- Schedule oversight
- Business management
- Performance analysis
Certification
- Commonwealth of Virginia Notary Public
- Federal Firearms Seller License
Affiliations
- Serve on the Board as Treasurer for Christiansburg Middle School for past 3 years
About Me
- I am a hard working kind giving person
- I Love the Christiansburg community
References
References available upon request.
Timeline
Director of Operations
JCA Investments
06.2018 - Current
Loan Officer
CM Title Loans
05.2011 - 06.2018
Associate of Arts - Early Childhood Care And Education
SWCC
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