Jessica Sherbourne
Reno,United States
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Warehouse Worker
S&S Activewear
10.2023 - Current
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Administrative Assistant
Watland Billing Consultants
05.2023 - 09.2023
- Verified insurance of patients to determine eligibility.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned and uploaded medical records into electronic medical records system.
Bank Teller
Wells Fargo
02.2022 - 03.2023
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Audited fellow teller currency to contribute to dual-control procedures.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
Picker & Packer
Walmart Distribution Center
10.2021 - 01.2022
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Picker Packer
Arrow Electronics
05.2021 - 08.2021
- Protected materials for transport by correctly packaging products in boxes and crates.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Inspected products before shipment and upon arrival to maintain best-in-class service quality and high standards of customer service.
Assistant Manager
Total Wine & More
08.2013 - 05.2021
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Education
Bachelor of Science - Mathematics Education
Western Governors University
Salt Lake City, UT01.2027
High School Diploma -
Sparks High School
Sparks, NV2007
Skills
- Customer Service
- Interdepartmental Collaboration
- Cash Handling
- Time Management
- Billing and Filing
- Product Knowledge
- Critical Thinking
- Order Picking and Processing
- Shipping and Receiving
- Inventory Management
- Employee Scheduling
- Forklift Operation
Timeline
Warehouse Worker
S&S Activewear
10.2023 - Current
Administrative Assistant
Watland Billing Consultants
05.2023 - 09.2023
Bank Teller
Wells Fargo
02.2022 - 03.2023
Picker & Packer
Walmart Distribution Center
10.2021 - 01.2022
Picker Packer
Arrow Electronics
05.2021 - 08.2021
Assistant Manager
Total Wine & More
08.2013 - 05.2021
Bachelor of Science - Mathematics Education
Western Governors University
High School Diploma -
Sparks High School