Jessica Shirey
Hammond,LA
Summary
Proven leader with a track record of enhancing operational efficiency and customer satisfaction. Skilled in decision-making and team leadership, adept at driving process improvements and maintaining strong client relationships. Achieved significant business growth by leveraging sound judgment and capital pursuit expertise. Talented businesswoman with excellent marketing, customer service and oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
19
19
years of professional experience
Work History
Owner
Lady Phoenix Rising, LLC & Perkshire, LLC
02.2015 - Current
- Manage day-to-day business operations.
- Develop and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversee daily operations, ensuring all tasks are completed accurately and efficiently by team members.
- Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
- Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hire, train, and manage a high-performing team of employees dedicated to achieving company goals.
- Successfully navigate challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitor market conditions to set accurate product pricing and take advantage of emerging trends.
Dental Hygienist
Albany Dental Care
09.2005 - 02.2015
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
- Participated in continuing education courses to stay current on industry best practices and emerging technologies within the field of dental hygiene.
Education
Associate of Science - Prerequisites For Dental School
Southeastern Louisiana University
Hammond, LABachelor of Science - Dental Hygiene
Louisiana State University School of Dentistry
New Orleans, LA05.2005
Skills
- Capital pursuit
- Decision-Making
- Team Leadership
- Effective leader
- Process Improvements
- Sound Judgment
Historic Preservation
Upon completion of restoring my own historic building within the historic district, I was appointed to the Historic District Commission for the city of Hammond, LA in 2015. As a commissioner, I continue to educate myself through seminars, webinars and conferences annually to remain up-to-date on standard practices of historic preservation, methods of repair/renovation, guidelines and legal processes at local, state and federal levels. Also, as a commissioner, annual ethics training is required.
Timeline
Owner
Lady Phoenix Rising, LLC & Perkshire, LLC
02.2015 - Current
Dental Hygienist
Albany Dental Care
09.2005 - 02.2015
Associate of Science - Prerequisites For Dental School
Southeastern Louisiana University
Bachelor of Science - Dental Hygiene
Louisiana State University School of Dentistry
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