Jessica Shook
Elk Grove Village,IL
Summary
Skilled Food Service Manager with background in overseeing operations, managing staff and ensuring customer satisfaction. Demonstrated strengths in problem-solving, team leadership and operational efficiency. Strong commitment to maintaining high standards of food safety and service.
Overview
3
3
years of post-secondary education
22
22
years of professional experience
Work History
Food Service Manager
District 25
Arlington Heights, USA
01.2026 - Current
- Managed daily operations of food service, overseeing ordering, receiving, and stocking of supplies to support service delivery.
- Coordinated and supervised daily activities of food service staff to maintain operational efficiency.
- Ensured adherence to food service policies and procedures, promoting safety and quality standards.
- Managed real time sales data to ensure proper amount of food product. Entered daily sales data and analyzed sales trends.
Food Service
District 25
Arlington Heights, USA
01.2017 - 12.2025
- Served meals to customers in a friendly and courteous manner.
- Prepared food items according to safety and sanitation guidelines.
- Operated kitchen equipment for cooking and food preparation tasks.
- Collaborated with team members during busy service periods.
- Handled cash transactions accurately at the point of sale.
Food Service
District 214
Elk Grove Village, USA
01.2015 - 01.2016
- Maintained cleanliness of dining area and kitchen surfaces.
- Collaborated with team members during busy service periods.
- Handled cash transactions accurately at the point of sale.
Stay at Home Mom
Birchwood Ave
Elk Grove Village, USA
01.2005 - 01.2015
- Developed and implemented household budgeting and expense tracking strategies.
- Managed daily schedules and routines for family activities and appointments.
- Maintained cleanliness and organization in all living spaces throughout the home.
Education
Certificate - Geographic Information Systems
William Rainey Harper College
Palatine, IL 08.2024 - 05.2025
Associate of Arts -
William Rainey Harper College
Palatine, IL 02.2012 - 01.2014
Skills
- Food safety
- Inventory management
- Cash handling
- Team leadership
- Customer service
- Problem solving
- Effective communication
- Time management
- Inventory control
- Sales analysis
- Food service operations
Volunteer Experience
Almost Home Foundation, Elk Grove Village, IL: Volunteer at the cat adoption center at PetSmart in Bloomingdale, IL, 2017- current.
Clean cat condos, Feed and play with the cats, Record and communicate data, Answer any potential adopter questions
Timeline
Food Service Manager
District 25
01.2026 - Current
Certificate - Geographic Information Systems
William Rainey Harper College
08.2024 - 05.2025
Food Service
District 25
01.2017 - 12.2025
Food Service
District 214
01.2015 - 01.2016
Associate of Arts -
William Rainey Harper College
02.2012 - 01.2014
Stay at Home Mom
Birchwood Ave
01.2005 - 01.2015