Jessica Silva Llamas
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Customer Sales and Service
Consignment Classics Home Furnishings
Encinitas, CA
06.2013 - 09.2018
- Welcomes customers by greeting them; offering them assistance
- Directs customers by escorting them to racks and counters; suggesting items
- Advises customers by providing information on products
- Helps customer make selections by building customer confidence; offering suggestions and opinions
- Documents sale by creating or updating customer profile records
- Processes payments by totaling purchases; processing checks, cash, and store or other credit cards
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
- Contributes to team effort by accomplishing related results as needed
CNA
La Jolla Nursing And Rehabilitation Center
La Jolla, CA
09.2018 - 11.2018
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
CNA
Accent Care Home Health
San Diego, CA
11.2016 - 04.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Technician III, Collections
American Red Cross
San Diego, CA
12.2018 - Current
- take the time to connect with each donor, helping them feel valued and appreciated throughout their donation experience by providing compassionate and personalized care
- foster a positive, team- oriented atmosphere by working closely with my team to create a warm, welcoming environment where donors feel comfortable and encourages repeat donations.
- adhere to procedural and regulatory protocols to ensure the safety, quality, and integrity of all collected blood products.
- oversee the daily operations of mobile blood drives, ensuring a smooth workflow, compliance with all guidelines and achievement of daily collection goals while making sure staff and donors feel comfortable and welcomed everyday.
Education
Patient Care Technician Program -
Brightwood College
San Diego, CA10-2016
GED -
Morse High School
San Diego, CA06-2015
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Highly Disciplined
- bilingual ( Spanish and English)
- Outstanding abilities to perform in a teamwork setting
- Excellent use of judgment and decision-making skills
- MCS technician
- Drive lead( blood drives 3 years)
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Technician III, Collections
American Red Cross
12.2018 - Current
CNA
La Jolla Nursing And Rehabilitation Center
09.2018 - 11.2018
CNA
Accent Care Home Health
11.2016 - 04.2017
Customer Sales and Service
Consignment Classics Home Furnishings
06.2013 - 09.2018
Patient Care Technician Program -
Brightwood College
GED -
Morse High School