Open To Work
Hi, I’m
Jessica Sleek
Quartermaster, 3rd Class Petty Officer
Bluffs,IL
Summary
Results-driven Membership Operations Manager experienced in strategic planning and member satisfaction. Achieved increased retention rates and community engagement through relationship-building and innovative program development. Motivated by challenges, demonstrated strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
1
Certification
11
years of professional experience
Work History
AMVETS Department of IllinoisSpringfield
Membership Director
02.2015 - 09.2018
Job overview
- Developed membership recruitment strategies that increased community engagement.
- Developed and implemented new member recruitment initiatives.
- Managed member communications, ensuring timely responses to inquiries.
- Coordinated events and activities that raised awareness of veteran services and resources.
- Facilitated meetings to gather feedback from members for program improvements.
- Managed membership database, ensuring accuracy of data entry.
- Oversaw membership database updates and maintained accurate records.
- Created and maintained records of all memberships, including payment information and contact details.
- Provided customer service support to existing members regarding their accounts or inquiries about services offered by the organization.
Wayne Savings Community BankWooster
Teller Supervisor
05.2013 - 10.2013
Job overview
- Supervised daily teller operations, ensuring adherence to bank policies and enhancing service quality.
- Provided supervision and guidance to teller staff, fostering compliance with bank policies and improving team performance.
- Trained new tellers on procedures and customer service standards.
- Managed cash handling processes, reducing discrepancies and maintaining accurate financial records.
- Assisted customers with account inquiries and transactions effectively.
- Resolved customer issues promptly and professionally in a timely manner.
United States Navy, USNNorfolk
Quartermaster, Navigation 3rd Class Petty Officer
05.2007 - 05.2011
Job overview
- Monitored vessel navigation and ensured compliance with maritime regulations.
- Coordinated with crew to optimize route planning and fuel efficiency.
- Utilized advanced navigation systems for accurate positioning and tracking.
- Monitored the vessel's position, course, speed and heading to ensure safety of navigation.
- Calculated estimated time of arrival at a given destination using nautical chart information and navigational tools such as GPS and radar.
- Prepared detailed reports on navigation activities and compliance audits.
- Collaborated with port authorities for smooth docking and unloading procedures.
- Implemented procedures for secure storage and handling of sensitive materials.
- Conducted safety drills and training sessions for crew members.
- Assisted in emergency response planning and execution during maritime incidents.
- Communicated effectively with other vessels via VHF radio in order to exchange navigational data, coordinate maneuvers or report incidents.
- Maintained an accurate record of all shipboard activities including weather conditions, port entries and departures, cargo operations.
Education
Bluffs Community High SchoolBluffs , IL
MacMurray College Jacksonville , IL
Some College (No Degree) from Marine Biology
Skills
- New member prospecting
- Enrollment processing
- Volunteer management
- Community engagement
- Relationship building
- Leadership and team building
- Effective communication
- Problem solving
- Conflict resolution
- Microsoft Word
- Data entry
Certification
- 5 Star, Letter of commendation, USN
- Leadership Qualifications, USN
- Officer of the deck qualification, 2008 USN
Affiliations
- Bike riding
- Running
- Furniture restoration
- Fishing
- Gardening
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteSalary Range
$30000/yr - $200000/yrReferences
References available upon request.
Timeline
Membership Director
AMVETS Department of Illinois
02.2015 - 09.2018
Teller Supervisor
Wayne Savings Community Bank
05.2013 - 10.2013
Quartermaster, Navigation 3rd Class Petty Officer
United States Navy, USN
05.2007 - 05.2011
Bluffs Community High School
05.1998
MacMurray College
Some College (No Degree) from Marine Biology