Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Sloan

Clendenin,WV

Summary

Compassionate host and nursing assistant with a proven track record in customer service and patient care. Skilled in reservation management and medication administration, fostering positive interactions and ensuring optimal guest experiences. Ready to leverage expertise to enhance service quality.

Overview

8
8
years of professional experience

Work History

Host/Chef

Fazios Restaurant
Charleston, West Virginia
01.2022 - Current
  • Greeted and seated guests promptly to ensure a welcoming atmosphere.
  • Managed reservation system to optimize table assignments and guest flow.
  • Assisted in training new hosts on operational procedures and customer service standards.

Nursing Assistant

Self-employeed
Charleston, WV
01.2020 - 03.2024
  • Supported clients in daily living activities and personal hygiene to enhance comfort and dignity.
  • Offered companionship and emotional support to clients, fostering a positive environment during daily routines.
  • Administered medications in accordance with healthcare provider instructions to ensure client health and safety.

Customer Service Representative

Alorica
Charleston, West Virginia
01.2019 - 01.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers with inquiries and resolved issues promptly.
  • Trained new employees on customer service protocols and systems.

Education

High School Diploma -

Roane County High School
Spencer
05-2000

Skills

  • Reservation management
  • Customer interaction
  • Conflict resolution
  • Team collaboration
  • Patient care
  • Medication administration
  • Hygiene assistance

Timeline

Host/Chef

Fazios Restaurant
01.2022 - Current

Nursing Assistant

Self-employeed
01.2020 - 03.2024

Customer Service Representative

Alorica
01.2019 - 01.2022

High School Diploma -

Roane County High School
Jessica Sloan