Jessica Smith
Cheboygan,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and interpersonal skills. Adept at working effectively unsupervised. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving.
Overview
4
4
years of professional experience
2
2
Certification
Work History
Receptionist
Bay Street Orthopaedics
Petoskey, MI
02.2023 - 10.2023
- Updated and recorded customer or client information to maintain accounts.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled and confirmed appointments.
- Processed payments and updated accounts to reflect balance changes.
Special Events Assistant/Florist Assistant
Monarch Garden & Floral
Petoskey, Michigan
07.2022 - 02.2023
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Consulted with clients regarding desired price and type of arrangement.
- Dropped off items at customer locations.
Receptionist/Sales Associate
Xact Cannabis
Cheboygan, Michigan
07.2021 - 07.2022
- Verified proper customer identification, medical information and paperwork.
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
- Advised customers regarding safety measures necessary for cannabis consumption.
- Handled large volume of cash with high accuracy and security each day.
Education
Some College (No Degree) - Social Work
North Central Michigan College
Petoskey, MISkills
- Workflow Management
- Requirements Gathering
- Information Verification
- Inventory Management
- Issue Resolution
- Interpersonal Skills
Certification
- HIPAA Certified
- Introduction to Medical Terminology
- Chauffer Driver's License
Timeline
Receptionist
Bay Street Orthopaedics
02.2023 - 10.2023
Special Events Assistant/Florist Assistant
Monarch Garden & Floral
07.2022 - 02.2023
Receptionist/Sales Associate
Xact Cannabis
07.2021 - 07.2022
Some College (No Degree) - Social Work
North Central Michigan College
- HIPAA Certified
- Introduction to Medical Terminology
- Chauffer Driver's License
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