Jessica Smith
Ambrose
Summary
Dedicated administrative assistant experienced in managing executive schedules and improving office operations. Proficient in building strong relationships and delivering exceptional customer service, contributing to a positive workplace culture and streamlined processes. Highly effective at managing diverse personalities and fostering collaboration to achieve operational and business goals. Driven to exceed expectations thru initiative, attention to detail and pride in performance.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Rock Solid Cargo
Douglas GA
03.2025 - Current
- Managed scheduling and calendar coordination for executives to optimize time management.
- Assisted in preparing reports and presentations, ensuring clarity and accuracy of information.
- Maintained office supplies inventory, facilitating timely procurement and cost efficiency.
- Supported daily operations by handling incoming communications and directing inquiries appropriately.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Administrative Assistant
B&H Trucking
Douglas GA
10.2023 - 03.2025
- Implemented filing systems to enhance organization and retrieval of documents within the office.
- Collaborated with team members to streamline administrative processes and improve workflow efficiency.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Education
No Degree - Respiratory Therapy
Coastal Pines Technical College
Waycross, GASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- Customer and client relations
- Customer relations
- Critical thinking
- Strong problem solver
- Scheduling
- Scheduling and calendar management
- Dedicated team player
- Verbal communication
- Deadline oriented
- Relationship building
- Prioritization
- Client relations
- Workflow planning
Timeline
Administrative Assistant
Rock Solid Cargo
03.2025 - Current
Administrative Assistant
B&H Trucking
10.2023 - 03.2025
No Degree - Respiratory Therapy
Coastal Pines Technical College