Jessica Smith
Anderson,IN
Overview
3
3
years of professional experience
Work History
Shift Manager
Hardee's Restaurant
Greenfield, IN
10.2024 - 06.2025
- Managed staff hours to maintain adequate shift coverage, optimizing team performance during peak hours.
- Trained new employees on service protocols and operational procedures, enhancing onboarding experience and service quality.
- Supervised daily operations to ensure compliance with food safety standards, contributing to a safe dining environment.
Order Picker
Tractor Supply DC
Pendleton, IN
09.2023 - 10.2024
- Operated order picker to select products accurately, ensuring timely order fulfillment.
- Utilized scanning equipment for efficient picking, packing, and shipping of orders.
- Loaded and unloaded merchandise from trucks and storage areas efficiently.
- Utilized pallet jacks and forklifts for efficient movement of goods in storage areas.
- Utilized warehouse management systems to track orders and manage inventory levels.
- Facilitated movement of goods with pallet jacks and forklifts, supporting smooth warehouse operations.
- Followed safety protocols to ensure a secure working environment at all times.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Department Manager
McDonald's Restaurant
Pendleton, IN
05.2022 - 10.2023
- Proposed ideas for enhancing efficiency and customer satisfaction during weekly management meetings
- Resolved complaints and issues from customers and employees using effective problem-solving skills
- Handled payroll and cash management, ensuring accurate deposits and change transactions at the bank
- Conducted interviews with job applicants to assess qualifications and fit for positions.
Education
Logistics - CLA/CLT - Logistics And Supply Chain Management
Ivy Tech Community College of Indiana
Indianapolis, IN 12.2025 - 02.2026
Skills
- Inventory management
- Order fulfillment
- Inventory control
- Supply chain analysis
- Operations management
- Sales forecasting
- Customer service
- Handling customer complaints
- Sales tactics
- Safety compliance
- Workplace safety
- Shift leadership
- Team leadership
- Delegating work
- Schedule management
- Training programs
- Accurate money handling
- Cash handling
- Reporting and documenting
- Punctual and reliable
- Reliability
- Time management abilities
- Decision-making
- Flexible schedule
- Merchandise display
- Excellent communication
- Sales forecasting
Timeline
Logistics - CLA/CLT - Logistics And Supply Chain Management
Ivy Tech Community College of Indiana
12.2025 - 02.2026
Shift Manager
Hardee's Restaurant
10.2024 - 06.2025
Order Picker
Tractor Supply DC
09.2023 - 10.2024
Department Manager
McDonald's Restaurant
05.2022 - 10.2023