Jessica Southers
Glencoe,AL
Summary
Accomplished Sales Associate with a proven track record at Old Navy, enhancing customer satisfaction through expert customer service and adept order processing. Excelled in relationship building and promotional support, significantly contributing to revenue development. Skilled in cash handling and customer needs assessment, consistently exceeding sales targets by leveraging product recommendations and sales strategies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Exile Armory
03.2024 - Current
- Run background check on firearms.
- Fill out paperwork for firearms.
- Dispense change after transaction is complete.
- Prepared merchandise for sales floor by pricing or tagging.
Deli Associate
Walmart
11.2022 - 03.2024
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Sales Associate
Old Navy, Gap
04.2022 - 08.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled shipments, inventory, purchasing and inspection to reduce workflow gaps.
- Reviewed store sale numbers, cost of inventory, operational expenses and inventory losses.
- Directed training and performance monitoring for staff members.
Education
High School Diploma -
Glencoe High School
Glencoe,ALSkills
- Order Processing
- Product Sales
- Promotional support
- Customer Needs Assessment
- Customer Service
- Cash Handling
- Relationship Building
- Product Recommendations
Timeline
Sales Associate
Exile Armory
03.2024 - Current
Deli Associate
Walmart
11.2022 - 03.2024
Sales Associate
Old Navy, Gap
04.2022 - 08.2022
High School Diploma -
Glencoe High School
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