Jessica Stahl

• Documented client progress in confidential files.
• Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.

• Answer questions about city policies and address customer concerns.
• Perform cash, card and check transactions to complete customer purchases for taxes, parking tickets and beach passes.

Sort mail and packages up to 70 lbs., computers, phones, customer service.

• Shared best practices for sales and customer service with other team members to help improve store's efficiency

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts

• Improved office operations by automating client correspondence, record tracking and data communications
• Provided clerical support to one company employee by copying, faxing and filing documents
• Answered and directed calls using multi-line switchboard
• Responded to emails and other correspondence to facilitate communication and enhance business processes
• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
• Communicated with customers via phone and email to confirm appountments and respond to inquiries

• Observed and evaluated students' performance, behavior, social development and physical health
• Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies
• Kept students on-task with proactive behavior modification and positive reinforcement strategies