Jessica Stephens
Belle Vernon,PA
Summary
Detail-oriented healthcare professional specializing in medication administration and infection control. Proven ability to train staff and implement safety protocols, ensuring regulatory compliance and promoting a safe environment.
Overview
14
14
years of professional experience
Work History
Center Medical Specialist
Grifols Biomat USA
Pittsburgh, PA
05.2023 - Current
- Administered patient intake processes, ensuring compliance with regulatory standards.
- Educated donors on donation procedures, enhancing donor experience and retention.
- Monitored and documented vital signs, maintaining accurate medical records for all patients.
- Collaborated with healthcare team to optimize workflow efficiency in donor processing area.
- Trained new staff on operational procedures, fostering a knowledgeable team culture.
- Promoted infection control measures within the center through proper sanitization techniques and disposal of biohazard materials.
- Achieved a high level of competence in operating specialized medical equipment and software, ensuring precise results and efficient processes.
Covid -19 Testing Supervisor
RCM Technologies
New York, NY
09.2022 - 04.2023
- Supervised testing operations to ensure compliance with quality standards and protocols.
- Oversaw the documentation of test results, ensuring accuracy and adherence to regulatory requirements.
- Maintained up-to-date knowledge of industry best practices and emerging trends in software testing, ensuring continuous improvement in the quality and effectiveness of test procedures.
Covid Testing Supervisor
Healthcare Staffing Professionals
Los Angeles, CA
09.2021 - 08.2022
- Supervised testing operations to ensure compliance with healthcare standards.
- Collected Specimens for lab testing
- Practicing of Aseptic Technique
Licensed Practical Nurse Dementia Floor Supervisor
Townview Health and Rehabilitation Center
Canonsburg, PA
08.2018 - 09.2021
- Administered medications and monitored patient responses to ensure optimal care.
- Assisted in developing and implementing individualized care plans for residents.
- Collaborated with multidisciplinary teams to enhance patient health outcomes.
- Conducted routine assessments, documenting changes in patient conditions accurately.
- Educated patients and families on health management and rehabilitation strategies.
- Cared for wounds, provided treatments, and assisted with procedures.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
Server
Hoss's Steak and Sea House
Belle Vernon, PA
06.2012 - 07.2018
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed multiple tables efficiently, ensuring accurate order processing and timely food delivery.
- Collaborated with kitchen staff to optimize menu item presentation and quality.
- Trained new servers on restaurant procedures, service standards, and POS system usage.
- Resolved guest complaints promptly, improving overall dining experience and retention rates.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
Practical Nursing License - Nursing
Penn Commercial Business/Technical School
Washington , PA08-2018
High School Diploma -
Frazier
Perryopolis, PA05-2010
Skills
Medication Administration
Alzheimer's Care
Infection Control Training
Aseptic Technique
Microsoft Skills
Healthcare regulations compliance
Wound care management
Reviewing test results
Screening processes
Providing education
Performing physical examinations
Customer service
Problem-solving
Timeline
Center Medical Specialist
Grifols Biomat USA
05.2023 - Current
Covid -19 Testing Supervisor
RCM Technologies
09.2022 - 04.2023
Covid Testing Supervisor
Healthcare Staffing Professionals
09.2021 - 08.2022
Licensed Practical Nurse Dementia Floor Supervisor
Townview Health and Rehabilitation Center
08.2018 - 09.2021
Server
Hoss's Steak and Sea House
06.2012 - 07.2018
Practical Nursing License - Nursing
Penn Commercial Business/Technical School
High School Diploma -
Frazier