Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Timeline
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JESSICA STEVENS

Chesapeake,VA

Summary

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shift Manager

Donatos Pizza
08.2018 - Current
  • Order taking, running all food stations, pizza stretching, serving food accurately and timely manner to gust
  • Interacting with guest, cleaning, bussing
  • I also do the hiring and training for new employees
  • Running day to day operations to make store run smooth

General Manager

Marco's Pizza
09.2014 - Current
  • Supervised staff in executing tasks to ensure smooth running of the make line and delivery systems.
  • Resolved customer complaints and concerns efficiently on a daily basis.
  • Developed efficient schedules for team tasks.
  • Implemented structured training sessions to maximize workforce potential.
  • Monitored inventory levels, profit margins, labor expenses, and food costs.

Hostess

Rudee's Restaurant & Cabana Bar
03.2018 - 03.2019
  • Greeting all guest with a smile, ensuring they were seated properly with all needs taken care of
  • In charge of retail section as well as cleaning/bussing tables for servers, answering phones, any help needed in the busy restaurant

Education

Associate - Psychology

Tidewater Community College
Virginia Beach, VA
01.2016

High school or equivalent - Diploma

First Colonial High School
Virginia Beach, VA
06.2015

Skills

  • Shift Supervisor
  • Food Service
  • Manager Experience
  • Host/Hostess
  • Food Safety
  • POS
  • Customer service
  • Scheduling/Inventory
  • Training

Certification

ServSafe, 03/01/16, 03/01/21

Assessments

  • Scheduling, Proficient, 10/01/19
  • Work Style: Reliability, Proficient, 11/01/19
  • Customer Focus & Orientation, Proficient, 08/01/19

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Shift Manager

Donatos Pizza
08.2018 - Current

Hostess

Rudee's Restaurant & Cabana Bar
03.2018 - 03.2019

General Manager

Marco's Pizza
09.2014 - Current

High school or equivalent - Diploma

First Colonial High School

Associate - Psychology

Tidewater Community College

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JESSICA STEVENS