Jessica Stinson
Portland,Oregon
Summary
Highly skilled and dedicated professional with a strong background in Pharmacy. Excels in multitasking roles. Exceptional critical thinking and communication skills, combined with excellent organizational abilities and superb computer skills, including exceptional typing speed. Valuable asset to any team. Possesses extensive knowledge in medical and pharmacy terminology, pharmaceutical calculations, data entry or input, and insurance processing claims. Proven track record of providing highly satisfactory customer service. Committed to delivering exceptional results in all aspects of work.
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
Fred Meyer Pharmacy
02.2021 - 06.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Pharmacy Technician
CVS Pharmacy
02.2019 - 07.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Seasonal Associate
Kohl's
09.2018 - 02.2019
- Restocked clothing promptly
- Adequately cleaned up fitting rooms for continuous Customer use
- Ran registers when required.
- Greeted customers and offered assistance for increased customer satisfaction.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Utilized customer feedback to improve product offerings.
- Reorganized retail merchandising displays, enhancing store aesthetics and improving customer shopping experiences.
- Trained new employees on company policies, procedures, and best practices in retail sales techniques.
Primary Baker
Earth Fare Supermarket
10.2016 - 10.2017
- Adhered to the Earth Fare vision, utilizing the standard operating procedures and merchandising guidelines, quickly mastering skills needed by being mentored by an experienced Manager
- Lead in the baking of all items in the Bakery, second only to Manager
- Maintained flexible time schedules and was a reliable on-call baker during key business hours
- Utilized proper time-management skills to ensure baked goods were always available and fresh
- Provided front-line customer service, and was able to confidently resolve incidents accurately and professionally
- Developed a checklist based on work trends, increased productivity in my area, gained praise from upper management as a result
- Responsible for the cleanliness and maintenance of workstations, various ovens and baking equipment
- Prepared various items for the following shifts, maintained an attractive sales floor through company guidelines.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Kroger New Albany, IN Deli Clerk
Kroger
05.2012 - 04.2015
- Utilized many different types of equipment in the production and handling of food items
- Adequately prepared, packaged, labeled, and inventoried ingredients
- Routinely checked product quality to ensure freshness, maintained all sell by dates, and documented all products discarded
- Practiced preventative maintenance by properly inspecting equipment and notifying department head managers when items required repairs.
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
Education
High School Diploma -
Jeffersonville High School
New Albany, IN06.2011
Culinary Arts Diploma - Culinary Arts
Prosser Career Education Center
New Albany06.2011
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Accuracy and Attention to Detail
- Fast Typing Speed
- Customer Service-Oriented
- Independent worker
- Strong Problem Solver
- Data Processing
- Document processing
- Order Processing
Timeline
Pharmacy Technician
Fred Meyer Pharmacy
02.2021 - 06.2024
Pharmacy Technician
CVS Pharmacy
02.2019 - 07.2020
Seasonal Associate
Kohl's
09.2018 - 02.2019
Primary Baker
Earth Fare Supermarket
10.2016 - 10.2017
Kroger New Albany, IN Deli Clerk
Kroger
05.2012 - 04.2015
High School Diploma -
Jeffersonville High School
Culinary Arts Diploma - Culinary Arts
Prosser Career Education Center