Patient-focused with three years of experience. Expert in all elements of patient care and successful in working as part of team to treat wide range of medical conditions. Skilled in prioritizing patients' needs within high-stress environments.
Responsible for getting lab work such as blood work, urine, cultures and wound swabs. Complete EKG's in a timely manner, assist in emergency situations such as trauma patients during a MVC, code, SOA, etc. I check people into triage and assessing them as soon as they walk into the door, provide patient care such as getting vitals or taking them to the restroom. I also work as a mental health sitter when needed to provide a safe environment for us as staff as well as the patient.
Expanded customer base through cold calling, networking, and relationship building. Enhanced client satisfaction by addressing concerns promptly and providing exceptional service. Generated additional sales opportunities with upselling and cross-selling techniques.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs. Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests. Managed high volume of customers during peak hours, maintaining prompt and efficient service.
CPR
Blood collection
EKG collection/interpretation
Splint application
Vital sign collection/interpretation
Patient Safety
HIPPA laws
Communication
Conflict resolution
Teamwork
Empathy
Task delegation
BLS from AHA
Certified Nursing Assistant license
ER technician