Jessica Swafford
Rogersville,MO
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Mercy
Springfield, MO
05.2023 - 11.2023
- Maintained inventory levels and managed medication stock
- Ensured compliance with safety regulations and pharmacy protocols consistently.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Operate multiple robots in a sterile environment to single dose pack medication
- Clean robots and sterile room
Certified Pharmacy Technician
Walgreens
Springfield, MO
03.2023 - 05.2023
- Worked with computerized and automated systems for dispensing medications.
- Enhanced patient satisfaction by providing efficient immunization services in a timely manner.
- Assisted pharmacists in preparation and dispensing of medications to ensure accuracy and compliance with regulations.
- Utilized pharmacy management software to process prescriptions and manage inventory effectively.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Maintained clean and organized work environment to adhere to safety and health standards.
- Collaborated with healthcare professionals to enhance patient care through medication therapy management.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Certified Pharmacy Technician
Integrity
Springfield, MO
01.2023 - 03.2023
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Made patient calls to verify medication list before processing refills for the packaging department.
Certified Pharmacy Technician
Walmart
West Memphis, AR
10.2022 - 12.2022
- Enhanced patient satisfaction by providing efficient immunization services in a timely manner.
- Assisted pharmacists in preparation and dispensing of medications to ensure accuracy and compliance with regulations.
- Utilized pharmacy management software to process prescriptions and manage inventory effectively.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Maintained clean and organized work environment to adhere to safety and health standards.
- Collaborated with healthcare professionals to enhance patient care through medication therapy management.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Certified Pharmacy Technician
Walmart
Cleveland, TN
10.2021 - 09.2022
- Enhanced patient satisfaction by providing efficient immunization services in a timely manner.
- Assisted pharmacists in preparation and dispensing of medications to ensure accuracy and compliance with regulations.
- Utilized pharmacy management software to process prescriptions and manage inventory effectively.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Maintained clean and organized work environment to adhere to safety and health standards.
- Collaborated with healthcare professionals to enhance patient care through medication therapy management.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Certified Pharmacy Technician
Medical Center Pharmacy
Cleveland, TN
11.2019 - 10.2021
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Stocked e-kit supplies for new hospice admissions
Certified Pharmacy Technician
Walmart
Madisonville, TN
10.2016 - 10.2019
- Assisted pharmacists in preparation and dispensing of medications to ensure accuracy and compliance with regulations.
- Utilized pharmacy management software to process prescriptions and manage inventory effectively.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Maintained clean and organized work environment to adhere to safety and health standards.
- Collaborated with healthcare professionals to enhance patient care through medication therapy management.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Certified Pharmacy Technician
County Market Grocery
Pittsfield, IL
12.2015 - 09.2016
- Assisted pharmacists in preparation and dispensing of medications to ensure accuracy and compliance with regulations.
- Utilized pharmacy management software to process prescriptions and manage inventory effectively.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Maintained clean and organized work environment to adhere to safety and health standards.
- Collaborated with healthcare professionals to enhance patient care through medication therapy management.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Improved patient satisfaction with timely and accurate medication delivery, adhering to strict safety protocols.
Certified Pharmacy Technician
Walmart
Jacksonville, IL
09.2015 - 12.2015
- Assisted pharmacists in preparation and dispensing of medications to ensure accuracy and compliance with regulations.
- Utilized pharmacy management software to process prescriptions and manage inventory effectively.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Maintained clean and organized work environment to adhere to safety and health standards.
- Collaborated with healthcare professionals to enhance patient care through medication therapy management.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Certified Pharmacy Technician
Walmart
Athens, TN
05.2015 - 08.2015
- Assisted pharmacists in preparation and dispensing of medications to ensure accuracy and compliance with regulations.
- Utilized pharmacy management software to process prescriptions and manage inventory effectively.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Maintained clean and organized work environment to adhere to safety and health standards.
- Collaborated with healthcare professionals to enhance patient care through medication therapy management.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Pharmacy Technician
CVS Pharmacy
Cleveland, TN
08.2014 - 05.2015
- Assisted pharmacists in preparation and dispensing of medications to ensure accuracy and compliance with regulations.
- Utilized pharmacy management software to process prescriptions and manage inventory effectively.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Maintained clean and organized work environment to adhere to safety and health standards.
- Collaborated with healthcare professionals to enhance patient care through medication therapy management.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
Education
Pharmacy Technician - Pharmacy Technician
Tennessee College of Applied Technology
Athens, TN12-2014
High School Diploma -
Liberty Christian
Athens, TN05-2013
Skills
- Confidentiality and HIPAA
- Team collaboration
- Problem-solving skills
- Workflow optimization
- Pharmacy software proficiency
- Data entry
- Attention to detail
- Customer service
- Immunizations and vaccinations
Certification
Pharmacy Technician Certification Board
10068034
12/05/2014 - 12/31/2026
Missouri Board of Pharmacy
2022047542
12/2022 - 05/2025
American Red Cross Adult CPR/AED, Infant CPR and First Aid
0291ACU
04/04/2026 - 04/04/2028
Timeline
Certified Pharmacy Technician
Mercy
05.2023 - 11.2023
Certified Pharmacy Technician
Walgreens
03.2023 - 05.2023
Certified Pharmacy Technician
Integrity
01.2023 - 03.2023
Certified Pharmacy Technician
Walmart
10.2022 - 12.2022
Certified Pharmacy Technician
Walmart
10.2021 - 09.2022
Certified Pharmacy Technician
Medical Center Pharmacy
11.2019 - 10.2021
Certified Pharmacy Technician
Walmart
10.2016 - 10.2019
Certified Pharmacy Technician
County Market Grocery
12.2015 - 09.2016
Certified Pharmacy Technician
Walmart
09.2015 - 12.2015
Certified Pharmacy Technician
Walmart
05.2015 - 08.2015
Pharmacy Technician
CVS Pharmacy
08.2014 - 05.2015
Pharmacy Technician - Pharmacy Technician
Tennessee College of Applied Technology
High School Diploma -
Liberty Christian