Jessica Swineburg
Oklahoma City,OK
Summary
With over 15 years of experience in sales and direct customer communications, my passion lies in educating customers and building professional and profitable relationships. I believe that open communication and honesty are crucial elements in creating successful business partnerships. By actively listening to the needs and concerns of customers, I provide tailored solutions that meet their specific requirements. Throughout my extensive experience, I have honed my skills in negotiation and problem-solving, enabling me to effectively address any challenges that may arise in the sales process. My ultimate goal is to ensure that both the customer and the company benefit from our interactions.
Overview
7
7
years of professional experience
Work History
Owner
Irish Plumbing
06.2019 - 01.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Insurance Sales Producer
State Farm Insurance
09.2022 - 03.2023
- Boosted company revenue by identifying and pursuing new business opportunities in the insurance market.
- Monitored industry trends and regulatory changes to maintain up-to-date knowledge of insurance products and best practices in the field.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Organized community outreach events to increase brand awareness and generate new leads for the agency.
- Promoted products and services using upselling and other sales strategies.
Owner
Sea Gypsy Boutique
09.2019 - 01.2022
- Maintained clean and organized store appearance to enhance the overall shopping experience for customers.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Universal Banker Teller
OakStar Bank
09.2016 - 06.2019
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Educated customers on various banking options, empowering them to make informed financial decisions.
- Handled sensitive customer data securely by adhering strictly to confidentiality policies within the organization.
Education
Working Towards Bachelors Degree - General Studies
Columbia College
Osage Beach, MO05.2026
High School Diploma -
Camdenton High School
Camdenton, MO05.2011
Skills
- Customer Relations
- Small Business Operations
- Verbal and Written Communication
- Financial Knowledge
- Project Management
- Lead Generation
- Staff Management
- Marketing
- Goals and Performance
- New Business Development
- Motivational Skills
- Strategic Planning
References
Byron Peach - 806.663.3003
Vice President of Sales - Select Energy
Abran Oakes - 918.361.0761
Operations Manager - Hulk USA
Steven Young - 713.494.1585
Asset Supervisor - Devon Energy
Timeline
Insurance Sales Producer
State Farm Insurance
09.2022 - 03.2023
Owner
Sea Gypsy Boutique
09.2019 - 01.2022
Owner
Irish Plumbing
06.2019 - 01.2024
Universal Banker Teller
OakStar Bank
09.2016 - 06.2019
Working Towards Bachelors Degree - General Studies
Columbia College
High School Diploma -
Camdenton High School