Jessica Tai
Duarte,CA
Summary
Ambitious Senior Account Manager known for effective strategic thinking and maximizing revenues for UPS. Pursuing advancement as an Enterprise Account Manager at UPS to leverage my expertise in sales, account management, and business development strategy. Eager to manage complex accounts and drive their growth through tailored solutions and strategic insights.
Overview
9
9
years of professional experience
Work History
Senior Account Manager
UPS
08.2018 - Current
- Increased revenue growth by identifying new opportunities and targeting those opportunities through strategic thinking and successful negotiations.
- Converted 40MM in new business by understanding client needs and delivering tailored, value-driven solutions to align with the clients objectives.
Account Manager
UPS
01.2016 - 07.2018
- Demonstrated Exceptional leadership, negotiation skills, and strategic thinking to successfully negotiate a deal for UPS.
- Exceptional at uncovering the needs of the small businesses and aligning the right value proposals to find a win-win.
Skills
- Team Leader
- Emotionally Intelligence
- Agile
- Self-Motivated
- Strategic Thinker
- Problem-Solver
- Collaborative
- Good Communicator
- Detail Oriented
- Revenue Generator
Executive Development
Enterprise Leadership Engagement & Acceleration Program (L.E.A.P)
2024
Selected for an executive development program to enhance leadership skills while gaining in-depth knowledge of the Enterprise Account Manager role. Collaborated with experienced EAMs to gain valuable insights and further develop leadership capabilities.
CAmP – Cross functional Ambassadorship Program
2023
Selected to lead initiatives aimed at reducing barriers and stigmas between internal functions, promoting cross-functional career moves, and better preparing employees for new roles. Collaborated across five business units: Enterprise Sales, SMB Sales, International Sales, Coyote, and SCS.
Path to Professional Success (PPS) - Leadership Education for Asian Pacific's (LEAP)
2018
Selected for a leadership program specifically geared toward Asian Americans, designed to provide the tools, concepts, and practices to become a high-value member of the organization. The program focused on the unique challenges and responsibilities in the workplace, helping me develop a clear leadership path and gain insights to effectively lead within the organization.
Team Improve Develop Employee Advancement (IDEA)
2017-2018
Chosen to lead and develop innovative ideas resulting in enthusiastic and motivated sales leaders to perform at high levels.
Marketing - Industry Segment Liaon (ISL) for Retail
2017-2018
I was selected to lead the collaboration between cross-functions where I provided industry information, insights and advice to peers int he retail industry by collaborating with the Retail Industry Segment Manager.
I-Champs
2016-2018
Asked to lead and collaborate ways to continue to educate, motivate and promote international sales to our partners across the SoCal district.
Asian American Business Resource Group
2016-2020
Lead as a Co-Chair and Treasurer of the Cabinet, where I contributed to leadership, financial oversight, and strategic initiatives.
Timeline
Senior Account Manager
UPS
08.2018 - Current
Account Manager
UPS
01.2016 - 07.2018