Jerry Marzette
Silver Spring,USA
Websites
Quote
If one advances confidently in the direction of his dreams, and endeavors to live the life which he has imagined, he will meet with a success unexpected in common hours.
Henry David Thoreau
Summary
Experience leader with 13 years of managing medium to large sized teams. Skilled in building relationships to recruit world-class talent, resulting in 10 new enterprise clients in 8 months, 500+ national new hires/month, and 98% positive feedback in customer satisfaction surveys. Proven success in onboarding and training staff, managing budgets, developing strategies, and creating a diverse and inclusive work culture. Adept at collaborating with stakeholders to align talent acquisition strategies with business objectives. Committed to driving organizational growth through the acquisition of exceptional talent.
Overview
15
15
years of professional experience
Skills
- Applicant Tracking System (ATS)
- Budget Management
- Build Relationships
- Career Development
- Career Fairs
- Coach and Develop
- Continuous Training
- CRM
- Cross Functional
- Develop Strong Relationships
- Diversity, Equity and Inclusion (DEI)
- Outreach Strategy
- Performance Management
- Project Management
- Public Speaking / Leading Seminars
- Recruitment Strategies
- Review and Dismissal Process
- Strategic Sourcing
- Teaching
- Team Leader
- Workforce Planning
Work History
Senior Account Manager
Yardi Systems
Atlanta, GA, USA
03.2020 - 08.2023
- Collaborate internally with analysts, designers, programmers, and marketing with a focus on meeting client needs
- Communicate progress of monthly and quarterly initiatives to internal and external stakeholders
- Enhance product and company knowledge through active participation in leadership trainings, aimed at improving client satisfaction and fostering client retention
- Analyze and interpret client financial needs and determine financial configuration accordingly.
Senior Sourcing Manager
Robert Half
Atlanta, GA
10.2021 - 11.2022
- Collaborated with sourcing team to identify, source, and acquire 500+ national new hires monthly, to support long/short-term growth objectives and ensured compliance with contractual agreements, enabling the company to acquire 10 new enterprise clients and retain current client contracts
- Guided and interviewed qualified prospects and established long-range and short-range hiring plans for specialized recruitment processes
- Developed and executed effective strategies, ensuring attraction and selection of world-class talent across all professional and leadership openings
- Designed modules for department leads to develop and build employee resource groups and a diversity council to establish an inclusive work culture and enhance employee engagement.
Agent | Talent Training Supervisor
W Hollywood
Los Angeles, CA
05.2016 - 12.2019
- Conducted comprehensive trainings for all associates on the PMS system and other essential procedures, enabling them to deliver exceptional service to guest
- Exhibited excellence in conflict resolution, high stressful situation, conversation steering, built rapport, assessed guest needs, and provided valuable results, while establishing an effective collaboration with all company departments
- Thoroughly understood and trained talent on financial policies and procedures, reconciled account discrepancies, refunds, deductions, and adjustments
- Fostered strong relationships with stylists (housekeeping staff) to ensure rooms were prepared in a timely manner, maintenance requirements were met, cleanliness was maintained, and daily support was provided.
Administrative Manager
Friendship Public Charter School
Washington, DC, USA
01.2015 - 01.2016
- Supported the Deputy Director in the recruitment of Friendship Cares staff by building and offering training for new hires on the TA processes system
- Assisted the Deputy Director in professional development trainings and suggested performance recommendations
- Coordinated programming project management initiatives from start to finish including monitoring progress to ensure a successful outcome
- Demonstrated competence in budget management of a $5.5 million budget per year.
Senior Area Manager
U.S. Department Of Defense
Washington, DC, USA
07.2013 - 01.2015
- Participated in end to end interview processes from the initial screen through the final interview and recommended top tier talent for hire
- Developed an operational goal to achieve a $750,000 profit margin that was exceeded by $350,000 within first year bring in a total profit margin of $22 million in sales
- Spearheaded seminars within the Exchange on product selling strategies, customer relationship management, advance product knowledge, and key sales support workflows, creating a 21% growth in employment retention and 37% positive feedback in Customer Satisfactions Surveys
- Managed a diverse cross-functional team of managers, supervisors and professional staff in a fast-paced business, while demonstrating consistency and leadership training to achieve results.
Recruitment Coordinator
Intel Computer Networks
East Saint Louis, MO
01.2013 - 07.2013
- Conducted weekly program performance reviews and recommended modifications in accordance with program standards
- Served as the POC to coordinate for leadership to provide analysis on recruiting ratios to identify inefficiencies in the selection process
- Led interviews, orientation, terminated (as needed) and provided conflict resolution training for talent
- Built relationships with hiring managers and stakeholders to understand their needs and support as needed.
Aquatics Director
Birmingham Ymca
Birmingham, AL, USA
05.2008 - 08.2012
- Onboarded and trained new aquatic as well as trained nonaquatic staff on pool procedures, AED use, water safety training for childcare and emergency response plans
- Collaborated with executive leadership on succession and workforce planning identifying internal talent for future leadership positions and development opportunities
- Exhibited flexibility, with a strong work ethic and an entrepreneurial spirit to accommodate a high level of responsibility and multiple priorities
- Oversaw day-to-day operations for two pool facilities used by 400+ campers 100+ members, 18 lifeguards and 4 aquatic staff.
Education
Bachelor of Science -
Jacksonville State University
Jacksonville12.2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Sourcing Manager
Robert Half
10.2021 - 11.2022
Senior Account Manager
Yardi Systems
03.2020 - 08.2023
Agent | Talent Training Supervisor
W Hollywood
05.2016 - 12.2019
Administrative Manager
Friendship Public Charter School
01.2015 - 01.2016
Senior Area Manager
U.S. Department Of Defense
07.2013 - 01.2015
Recruitment Coordinator
Intel Computer Networks
01.2013 - 07.2013
Aquatics Director
Birmingham Ymca
05.2008 - 08.2012
Bachelor of Science -
Jacksonville State University
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