Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Taylor

Minneapolis,MN

Summary

Dynamic Claims Specialist with a proven track record at Park Dental Group, excelling in documentation accuracy and customer service. Adept at analyzing insurance claims and ensuring timely resolutions, I leverage strong attention to detail and adaptability to enhance patient care and streamline processes, consistently achieving high levels of satisfaction.

Overview

9
9
years of professional experience

Work History

Claims Specialist

Park Dental Group
Roseville, MN
03.2022 - 11.2024
  • Assisted with filing appeals on denied claims with insurance companies.
  • Reviewed and analyzed insurance claims to determine validity, completeness, accuracy, and eligibility for payment.
  • Provided customer service by responding promptly to inquiries from claimants regarding their benefits or coverage.
  • Researched and reviewed information to determine validity of insurance claims and contacted companies and customers about decisions.

Patient Care Coordinator

Park Dental Group
Brooklyn Park, MN
07.2017 - 03.2022
  • Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
  • Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
  • Communicated with patients to ensure quality of care and develop care plans.
  • Completed insurance verifications and claim forms for patient intake and processing.
  • Compiled and maintained medical charts and reports in complex digital databases.
  • Managed patient appointments, ensuring efficient scheduling and rescheduling as necessary.

Patient Care Coordinator

Pura Vida Orthodontics
Spring Lake Park, MN
11.2015 - 07.2017
  • Provided compassionate support to patients and their families.
  • Scheduled appointments for patients and coordinated follow-up visits as needed.
  • Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.

Education

DA II - Dental Assisting

Guilford Technical Community College
Jamestown, NC
07-2006

Skills

  • Customer service
  • Documentation accuracy
  • Attention to detail
  • Estimate preparation
  • Settlement management
  • Financial transactions
  • Adaptability
  • Large-sum computations

Timeline

Claims Specialist

Park Dental Group
03.2022 - 11.2024

Patient Care Coordinator

Park Dental Group
07.2017 - 03.2022

Patient Care Coordinator

Pura Vida Orthodontics
11.2015 - 07.2017

DA II - Dental Assisting

Guilford Technical Community College

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