Jessica Teal
Kirbyville
Summary
Dynamic Family Support Specialist Coordinator with Texas Family Care Network, skilled in trauma-informed care and critical thinking. Proven track record in maintaining accurate case documentation and enhancing client outcomes through effective communication and organizational skills. Adept at multitasking in high-pressure environments while providing compassionate support to clients in need.
Overview
9
9
years of professional experience
Work History
Family Support Specialist Coordinator
Texas Family Care Network
Nederland
05.2024 - Current
- Maintained accurate case documentation and updated records regularly.
- Maintained detailed records of client interactions, progress, and outcomes.
- Supervised visits between parents and guardians and children who are under protective custody.
- Actively listened to client concerns while remaining non-judgmental throughout the conversation.
Human Services Technician Investigations
Department of Family and Protective Services
Jasper
04.2024 - 05.2024
- Coordinated transportation for clients to attend appointments or access services.
- Provided crisis intervention and emotional support to clients in distress.
- Conducted outreach efforts to raise awareness of available resources within community.
- Participated in ongoing professional development activities to enhance knowledge and skills.
Human Services Technician Conservatorship
Department of Family and Protective Services
Woodville
01.2021 - 03.2024
- Coordinated transportation for clients to attend appointments or access services.
- Monitored client progress towards achieving goals outlined in their care plan.
- Participated in ongoing professional development activities to enhance knowledge and skills.
- Maintained accurate case records and documentation of client interactions.
- Assisted clients in accessing community resources and services.
Cashier
Brookshire Brothers
Kirbyville
12.2020 - 12.2021
- Provided information to customers on products or services.
- Worked with supervisory team to meet customer needs.
- Gave customers full attention and attended to their needs.
- Addressed customer questions and complaints with professionalism.
- Engaged customers in pleasant conversation while completing cash register transactions.
- Counted and secured cash to maintain accurate register totals.
Rural Mail Carrier
United States Postal Service
Kirbyville
03.2017 - 10.2020
- Sorted mail into correct delivery sequence for active boxes.
- Secured all mail and packages during transport, ensuring safe delivery without damage or loss.
- Sold stamps, delivery services and related products at front counter.
- Collected mail from boxes and brought outgoing, undeliverable, or returned mail back to post office.
Education
High School -
Kirbyville High School
Kirbyville, Texas05.2010
Skills
- Critical Thinking
- Trauma-Informed Care
- Multitasking
- Organizational Skills
- Case documentation
Timeline
Family Support Specialist Coordinator
Texas Family Care Network
05.2024 - Current
Human Services Technician Investigations
Department of Family and Protective Services
04.2024 - 05.2024
Human Services Technician Conservatorship
Department of Family and Protective Services
01.2021 - 03.2024
Cashier
Brookshire Brothers
12.2020 - 12.2021
Rural Mail Carrier
United States Postal Service
03.2017 - 10.2020
High School -
Kirbyville High School