Jessica Tello

· Administer workforce and payroll-related employee records for large turnaround projects supporting over 1,500+ craft employees across multiple contractors.

· Import and process new hire records submitted by contractor timekeepers into the ATOM system.

· Manage employee status changes including schedule adjustments, promotions, demotion, class reclassifications, and pay rate updates.

· Process terminations and employee transfers while ensuring proper documentation and approval verification.

· Conduct per-diem audits to ensure eligibility and compliance with contractor agreements.

· Perform invoice audits and billing package reviews to verify labor accuracy prior to submission.

· Maintain confidential contractor agreements, employee contracts, and pay classification records.

· Coordinate with contractor timekeepers and internal teams to resolve workforce record discrepancies.

· Verify email approvals and supporting documentation before implementing payroll-impacting changes.

· Processed and reconciled daily craft employee hours across multiple job sites using AES and Track Software.

· Coordinated with supervisors to resolve payroll discrepancies under tight turnaround deadlines.

· Generated client invoices, ensuring accurate alignment of timesheets with purchase orders and work packages.

· Submitted and tracked expense reports, badge requests, and sign-in/out records efficiently.

· Utilized Excel pivot tables and D365 for precise payroll entry and comprehensive reporting.

· Collaborated with Human Resources staff to resolve discrepancies related to payroll issues.

· Developed procedures for tracking changes in personnel status such as terminations, transfers, and promotions.

· Ensured proper deductions were taken from employee paychecks based on benefits chosen.

· Performed routine maintenance tasks such as backing up files and archiving old records.

· Verified accuracy of timesheets before submitting them for processing.

· Participated in meetings with department heads to discuss strategies for improving efficiency within the organization's timekeeping process.

Started as:

General Labor 5/2021 - 10/2021

· General office housekeeping

· Sanitizing of offices to prevent the spread of germs and viruses

· Waste disposal

Promoted to:

Electrician Helper 10/2021 - 06/2022

· Observed electricians during projects at various work sites

· Utilize hand tools and special equipment to connect couplings, thread conduits end, and to secure conduit support brackets.

· Assisted in lifting, positioning and securing materials and work pieces.

Promoted to:

Timekeeping Admin 06/2022 - 06/2023

· Addressed and resolved payroll inquiries from craft employees in a timely manner, escalating complex issues to HR.

· Collaborated with Human Resources staff to resolve discrepancies related to payroll

issues.

Cultivated daily collaborations with all stakeholders, including craft supervisors and external timekeeping providers.

Executed updates to timecards, incorporating approved modifications in the timekeeping system.

Secured payroll approvals according to project delegation protocols.

Managed sign-in/out records for craft personnel without functioning badges.

Participated in meetings with department heads to discuss strategies for improving efficiency within the organization's timekeeping process.

Verified accuracy of timesheets before submitting them for processing.

Generated reports detailing employee absences, tardiness, and overtime hours worked.

· Flagging

· Escorting heavy machinery and office personnel

· Handling and transporting materials

· Assisting skilled tradespeople in their duties.

· Cleaning and preparing construction sites.

· Conducted strenuous and physically demanding tasks for long hours and in extreme environmental conditions.