JESSICA TEVENI
San Antonio,TX
Summary
Well-qualified Dispatcher with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Dispatcher/Customer Service Representative
Vehicle Management Solutions
02.2019 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
Catering Assistant
Heavenly Gourmet Catering
10.2018 - 06.2019
- Provided friendly, courteous service to create memorable moments for guests.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Cleaned and maintained work areas, equipment and utensils.
- Lifted and carried heavy materials.
Receptionist/Housekeeper
Super 8 Motel
01.2018 - 01.2019
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Used internal software to process reservations, check-ins and check-outs.
- Collected room deposits, fees, and payments.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Education
High School Diploma -
Thomas Jefferson High School
723 Donaldson Ave, San Antonio, TX 7820106.2019
Skills
- Customer Service
- Problem solving
- Communication
- Managing Multiple Tasks
- Critical Thinking
- Staff Training
- Money Handling Abilities
- Microsoft Word
Languages
Spanish
Native or Bilingual
Timeline
Dispatcher/Customer Service Representative
Vehicle Management Solutions
02.2019 - Current
Catering Assistant
Heavenly Gourmet Catering
10.2018 - 06.2019
Receptionist/Housekeeper
Super 8 Motel
01.2018 - 01.2019
High School Diploma -
Thomas Jefferson High School
Similar Profiles
Madeline MoncivaisMadeline Moncivais
Manager's Assistant/Dispatcher at Vehicle Management SolutionsManager's Assistant/Dispatcher at Vehicle Management Solutions
Yahdira Moran-MataYahdira Moran-Mata
Dispatcher at Vehicle Management SolutionsDispatcher at Vehicle Management Solutions
Karley KelleyKarley Kelley
Accounting Associate at Vehicle Management Solutions LLCAccounting Associate at Vehicle Management Solutions LLC