Jessica Tighe
Tacoma,WA
Summary
Hello My name is Jessica Tighe. I have been working since I was 15 years old. Starting out as a vendor stocker at Ft.Lewis Commissary. Then took a internship job at the Lakewood City Hall ( it help me graduate high school but was a paid job) Where I help put the 2005 census paper for the City of Lakewood. In 2005 August I start a Job at Regal Cinemas movie theatres. I started as a crew member and in 2007 I became a manager for the company and working at multiple theatre in Washington State and even Alaska. I was a Manager for over 17 years. Then Covid happened and I was not able to go back to the theatre for sometime. I was able to get my casino license and was working at the bingo hall for little over a month. Till I was offer a receptionist job at Herrenknecht Tunneling Systems. With in two years of working there I became the Office Manager handling a lot more responsibility. In 2024 I took on a seasonal work for H&R Block. I also work some side jobs a the Washington State fair here and there. I drive for work and learn new thing. I am very flexible with working and the hours. But learn is a big thing for me as I want be a every successful woman in my career jobs.
Overview
26
26
years of professional experience
Work History
Receptionist
H & R Block Tax Services
Lakewood, WA
12.2024 - Current
- Managed front desk operations, ensuring a welcoming environment for clients and visitors.
- Coordinated appointment scheduling, optimizing office efficiency and client flow.
- Maintained accurate records of visitor logs and correspondence for streamlined communication.
- Assisted in training new reception staff on procedures and customer service protocols.
- Preparing taxes paper for customers
- Filing all taxes documents
LC Coordinator
Educators
Tacoma, WA
09.2023 - Current
- Organizing host family's
- Filling reports monthly
- Take students to and from school
Receptionist
Herrenknecht Tunnelling Systems
Sumner, WA
11.2020 - Current
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Coordinated communication between departments, enhancing workflow and information sharing.
- Assisted in maintaining office supplies inventory, optimizing procurement processes.
- Implemented improved filing systems for better document retrieval and organization efficiency.
- Accounting
Office Manager/Assistant Accountant
Herrenknecht Tunnelling Systems
Sumas, WA
11.2020 - Current
- Streamlined office operations, enhancing workflow efficiency across departments.
- Managed scheduling and coordination of team meetings to optimize resource allocation.
- Oversaw inventory management, ensuring timely procurement of office supplies and materials.
- Developed and maintained filing systems for improved document organization and retrieval.
- Trade Shows/ Travel
- HR/ Payroll
- Account payable and receivables
- Shipping
- Back charging customers
- Ordering supplies
- Meeting and setting up meetings
- Spreadsheet
- Set up new accounts
- Taxes
Guest Service
BJ Bingo
Fife, WA
09.2020 - 10.2020
- Check guest in for Bingo
- Membership cards
- Assist with Bingo games set up
Vendor Stocker
Webco General Partnership
Ft. Lewis
01.2000 - 06.2020
- Stocked and organized inventory on shelves for optimal visibility and access.
- Monitored stock levels to ensure timely replenishment of products.
- Collaborated with team members to maintain cleanliness and safety standards in the workspace.
- Assisted in training new staff on stocking procedures and inventory management systems.
Associate Manager
Regal Entertainment Group
Lakewood, WA
08.2005 - 03.2020
- Oversaw training and onboarding process for all newly hired employees.
- Led team meetings regularly to discuss progress updates, identify challenges or roadblocks, and provide guidance towards successful project completion.
- Payroll
- Inventory
- Employee reviews
- Money management
- Guest services
- Movie schedule
- Employee schedule
Census Data
Lakewood City Hall
Lakewood, WA
07.2005 - 08.2005
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Compiling census data
- Attending various city meetings
Education
High School Diploma -
Lakes High School
Lakewood, WASkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Appointment scheduling
- Scheduling
- Scheduling appointments
- Greeting and seating clients
- Data inputting
- File management
- Office administration
- Administrative support
- Schedule management
- Mail handling
- Document management
- Documentation and reporting
- Typing speed
- Service-oriented mindset
- Office management
- Basic accounting
- Document control
- Office equipment operations
- Meeting preparation
- Supply management
- Spreadsheet tracking
- Business administration
- Database administration
- Project management
- Travel planning
- Front desk operations
Timeline
Receptionist
H & R Block Tax Services
12.2024 - Current
LC Coordinator
Educators
09.2023 - Current
Receptionist
Herrenknecht Tunnelling Systems
11.2020 - Current
Office Manager/Assistant Accountant
Herrenknecht Tunnelling Systems
11.2020 - Current
Guest Service
BJ Bingo
09.2020 - 10.2020
Associate Manager
Regal Entertainment Group
08.2005 - 03.2020
Census Data
Lakewood City Hall
07.2005 - 08.2005
Vendor Stocker
Webco General Partnership
01.2000 - 06.2020
High School Diploma -
Lakes High School