- Hiking
- Historical Exploration
- Reading
- Archery
Jessica Tourinho
Taunton,MA
Summary
Experienced early childhood educator dedicated to creating engaging, nurturing, and developmentally appropriate learning environments. Skilled in curriculum design, classroom management, and building positive relationships with children, parents, and colleagues. Known for adaptability, teamwork, and achieving educational outcomes. Professional Junior Processor with a track record of efficiently managing high volumes of data and documentation. Strong emphasis on teamwork and delivering high-quality results. Excel in adapting to changing demands, ensuring accuracy and compliance through data entry, document verification, and workflow optimization with a keen eye for detail, reliability, and effective communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Top of the Hill Preschool Teacher
Hockomock Area YMCA
03.2023 - Current
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Assisted and supervised 15-18 children through entire school day.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Utilized positive reinforcement to manage classroom behavior, creating supportive learning environment.
Junior Processor Team Lead
Allied Mortgage Group, Inc.
06.2020 - 08.2022
- Developed a system and method from scratch
- Streamlined workflow for faster loan approvals, implementing organized document tracking systems.
- Ordered appraisals, title work, home owner's insurance, and tax transcripts
- Verified all borrower's employment status
- Followed up on items needed for the file but not yet received
- Involved in hiring and training on-boarding Junior Processors
- Trained and guided Junior Processors by reviewing their work, providing constructive feedback, and providing assistance to complete necessary tasks
- Reduced the risk of errors in loan documents through meticulous attention to detail during the review process, enhancing overall quality control measures.
- Conducted ongoing follow-ups on outstanding conditions needed from both internal departments and external partners which resulted in rapid clearance of approval conditions.
- Demonstrated attention to detail in evaluating income statements, tax returns, and other financial documents for completeness and accuracy.
Junior Processor
Fairway Independent Mortgage, Corp.
05.2017 - 06.2020
- Proficient in company's software program to produce borrower documents
- Ordered title, appraisal (conventional, FHA and VA), and flood insurance
- Provided assistance to processors by verifying borrower's employment, reviewing files for needed corrections, and adding documentation to files
- Verified data entered into database by reviewing, correcting and deleting data.
- Leveraged strong organizational skills to ensure all steps in reviewing files were successfully completed before submitting to loan processors
- Expedited file completion times by proactively addressing outstanding items or requesting additional documentation when necessary.
- Maintained compliance with industry regulations by staying updated on current laws, policies, and best practices.
Junior Processor / Front Desk Receptionist
Residential Mortgage Services
10.2015 - 05.2017
- Uploaded disclosure documents to files
- Ordered title, tax transcripts, home owners insurance, flood insurance, appraisals, and verified employment
- Reviewed purchase and sales agreement, title reports, and employment verifications for needed corrections
- Ensured accuracy of documentation by conducting thorough reviews before submission to processing team
- Managed incoming phone calls (multi-line), sorted mail, provided assistance to visitors, ordered office supplies, tended to office machinery
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Post-Closing Coordinator / Administrative Assistant
Radius Financial Group, Inc.
01.2013 - 10.2015
- Proficient in company's software programs, Blitz and Byte
- Enhanced the efficiency of loan closing processes by ensuring accurate documentation and timely communication with internal and external parties
- Collaborated with internal departments to expedite the loan funding process, resulting in faster turnaround times for clients.
- Prepared loan packages and closing instructions for bank employees.
- Worked with warehouse banks to manage shipment of collateral documents.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed various tasks given by the team leader and/or SVP of Operations
Education
Bachelors of Arts Degree -
Bridgewater State University
Bridgewater, MA01.2010
Skills
- Strong organizational skills
- Experienced in Microsoft Office applications
- Maintain accurate records and files
- Utilize office machinery
- Evaluate loan applications
- Efficient data input
- Skilled in utilizing email applications
- Classroom management
- Child development
- Parent-teacher communication
- Lesson planning
- Deadline oriented
Certification
Preschool Teacher certified
CPR and First Aid certified
Interests
Timeline
Top of the Hill Preschool Teacher
Hockomock Area YMCA
03.2023 - Current
Junior Processor Team Lead
Allied Mortgage Group, Inc.
06.2020 - 08.2022
Junior Processor
Fairway Independent Mortgage, Corp.
05.2017 - 06.2020
Junior Processor / Front Desk Receptionist
Residential Mortgage Services
10.2015 - 05.2017
Post-Closing Coordinator / Administrative Assistant
Radius Financial Group, Inc.
01.2013 - 10.2015
Bachelors of Arts Degree -
Bridgewater State University
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