Jessica D. Tucker
Richmond,VA
Summary
Results-driven Business Manager known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and operational improvement. Excel at communication, problem-solving, and adaptability, ensuring seamless management and business growth.
Overview
15
15
years of professional experience
Work History
Business Manager
PRG Real Estate Management
Henrico, VA
12.2020 - Current
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
- Developed and implemented policies and procedures to improve operational efficiency.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Ensured compliance with all state and local laws regarding fair housing practices.
- Assisted in the preparation of marketing materials for vacant units.
- Coordinated move-in and move-out procedures including inspections and cleaning services.
- Facilitated communication between tenants and landlord or property management company.
- Resolved tenant complaints in a timely manner to maintain positive relationships.
- Developed strategies to increase occupancy levels through effective marketing campaigns.
- Reviewed applications from prospective tenants; conducted background checks and credit history reviews.
Retail Sales Representative
Comcast Xfinity
Henrico, VA
03.2018 - 02.2020
- Greeted customers, identified their needs and provided product information.
- Assisted customers with selecting merchandise based on their individual requirements.
- Operated cash registers to process payments from customers.
- Replenished stock shelves and displays according to store guidelines.
- Maintained cleanliness of the sales floor, fitting rooms and check-out areas.
- Tracked inventory levels through use of POS system and communicated low stock issues to supervisor.
- Performed opening and closing duties such as counting money in register drawer or restocking supplies.
- Attended weekly team meetings to discuss sales goals and strategies.
- Resolved customer complaints in a professional manner.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Sales Representative Manager
Verizon Wireless
Midlothian , VA
03.2010 - 08.2018
- Developed and implemented sales strategies to reach key accounts.
- Created and maintained customer databases to track account activities.
- Conducted market research to identify industry trends, competitive landscape, and customer needs.
- Collaborated with cross-functional teams to develop promotional materials.
- Implemented incentive programs designed to increase sales volume from existing customers as well as attract new ones.
- Maintained a thorough knowledge of product lines in order to effectively respond to customer questions or concerns.
- Managed client contracts ensuring compliance with terms of agreement.
Education
Bachelor of Science - Business Management
Winthrop University
Rock Hill, SC12.2018
Skills
- Business generation
- Operational leadership
- Cross-functional team leadership
- Reliability
- Strategize business plans
- Performance measurement
- Sales oversight
- Vendor Management
- Multitasking
- Conflict Resolution
- Customer Relationship Management
- Process Improvement
- Problem-solving abilities
- Budgeting and cost control
- Policy/program development
- Staff Training
- Manage operations
- Improve performance
- Systems implementation
Timeline
Business Manager
PRG Real Estate Management
12.2020 - Current
Retail Sales Representative
Comcast Xfinity
03.2018 - 02.2020
Sales Representative Manager
Verizon Wireless
03.2010 - 08.2018
Bachelor of Science - Business Management
Winthrop University
Similar Profiles
GLADYS CHUJOYGLADYS CHUJOY
Property Manager -The James at PRG Real Estate ManagementProperty Manager -The James at PRG Real Estate Management
Larry TiltonLarry Tilton
Maintenance Supervisor at PRG Real-estateMaintenance Supervisor at PRG Real-estate
Charaje HarrisonCharaje Harrison
Marketing & Leasing Agent Specialist at PRG Real Estate & Weinstein PropertiesMarketing & Leasing Agent Specialist at PRG Real Estate & Weinstein Properties
Yannick AllicockYannick Allicock
Maintenance Operator at VDOTMaintenance Operator at VDOT
Owen MegaOwen Mega
Door-to-Door Sales Representative at EcoShield Pest ControlDoor-to-Door Sales Representative at EcoShield Pest Control