Jessica Turman
ROANOKE,VA
Summary
Dynamic Program Manager with 18 years of experience in delivering innovative healthcare solutions. Skilled in project management and team leadership, consistently driving collaboration and optimizing program outcomes through effective stakeholder engagement.
Overview
18
18
years of professional experience
Work History
Program Manager
UnitedHealth Group, UHG
09.2007 - 10.2025
- Led cross-functional teams to deliver innovative healthcare solutions aligned with organizational objectives.
- Developed and implemented program strategies to enhance operational efficiency and service delivery.
- Oversaw project timelines and budgets, ensuring compliance with regulatory requirements and industry standards.
- Facilitated stakeholder meetings to drive collaboration and articulate project goals effectively.
- Analyzed performance metrics to identify improvement opportunities and optimize program outcomes.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on productivity strategies to accomplish challenging goals.
- Delivered high-quality results by setting performance metrics and monitoring progress against targets.
Education
Bachelor of Arts - Psychology
Argosy University
Philadelphia, PA12-2011
Associate of Applied Science - Health And Human Services
Virginia Western Community College
Roanoke, VA05-2007
Skills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Process improvement
- Team leadership and direction
- Decision-making
- Training and development
- Program leadership
- Customer service
- Stakeholder communications
Timeline
Program Manager
UnitedHealth Group, UHG
09.2007 - 10.2025
Bachelor of Arts - Psychology
Argosy University
Associate of Applied Science - Health And Human Services
Virginia Western Community College