Jessica Tuttle
Bryson City,NC
Summary
Caring, compassionate, and driven individual with a strong work ethic and a passion for healthcare. Combining professional skills and medical education to contribute to the success of an innovative healthcare organization. Seeking employment to make a meaningful impact and provide exceptional patient care. Dependable and hardworking, eager to utilize expertise to support the mission and values of a dynamic healthcare team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Admissions Representative
Ultimate Medical Academy
09.2022 - 09.2024
- Assisted and guided potential students through enrollment process
- Guided students through accessing the student portal and classroom
- Worked behind the scenes mentoring new coworkers through 'Puma Pals'
Front Desk Receptionist
Awning Works Inc
07.2022 - 09.2022
- Entering and Tracking potential customers information
- Tracking emails and routing to correct locations
- Assisted walk-in customers
- Handled incoming and outgoing telephone calls, scheduled appointments, and maintained files
- Prioritized and managed workload to meet deadlines and provided professional customer service
Document Processor
Nationwide Title Clearing
04.2021 - 07.2022
- Contacting and Communicating with States and Counties
- Organizing and Tracking information in Excel, Outlook and other systems
- Entered data into a computer, operated a variety of office machines, and performed other clerical or administrative duties
- Adhered to policies, procedures, and guidelines, and handled confidential information
- Entered and processed data, compiled, sorted, and verified accuracy of data, and checked batches for errors
- Maintained logs of activities and finished work and stored completed documents in appropriate locations
Customer Service Representative
AmeriLife
08.2016 - 03.2021
- Documented activity in customer accounts in an accurate manner and ensured confidentiality
- Entered customer account data and communicated in a clear and concise manner
- Identified customer needs, provided resolutions to problems, and followed established procedures
- Interacted with customers via inbound and outbound calls to answer inquiries and to provide assistance
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
01.2025
High School Diploma -
Dixie M. Hollins High School
Kenneth City, FL01.2007
Skills
- MS Excel
- MS Word
- MS PowerPoint
- Typing Speed: 45 WPM
- Written and verbal communication
- Problem solving skills
- Attention to detail
- Data entry
- Organized
Proficiencies
- MS Excel
- MS Word
- MS PowerPoint
Typingspeed
45 WPM
Honorsawards
Ultimate Medical Academy Dean's List
Key Qualifications
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO, PPO, POS)
- Workers Compensation
- Insurance Verification
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Front Office Operations
- Medical Office Procedures
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
Timeline
Admissions Representative
Ultimate Medical Academy
09.2022 - 09.2024
Front Desk Receptionist
Awning Works Inc
07.2022 - 09.2022
Document Processor
Nationwide Title Clearing
04.2021 - 07.2022
Customer Service Representative
AmeriLife
08.2016 - 03.2021
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
High School Diploma -
Dixie M. Hollins High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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