Jessica Ughelli
Customer service assistant
Marietta,GA
Summary
I will say am a goal getter , whatever I sets my mind to I always achieve with God on my side
Overview
4
4
years of professional experience
Work History
Head Food Runner
Sandra
03.2022 - Current
- Operated cash register and processed payments from customers.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Addressed customer complaints and inquiries to verify satisfaction.
- Processed payments for orders and provided customers with change.
Customer Service Representative
Chidi
02.2019 - 01.2021
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
High School - Food And Nutrition
AGGS
Ughelli Nigeria 11.2011
Skills
- Issue Escalation
- Condiment Refilling
- Cash Handling
- Order Delivery Practices
Timeline
Head Food Runner
Sandra
03.2022 - Current
Customer Service Representative
Chidi
02.2019 - 01.2021
High School - Food And Nutrition
AGGS