Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jessica Ulrich M.A., L.P.C., L.A.C.

Aurora,CO

Summary

Knowledgeable Program Supervisor bringing 15+ years of progressive experience in the mental health field. Strategic planner, decisive leader, and complex problem-solver ready for new professional challenge. Eager to apply expertise to business needs at Children's Hospital Colorado.

Overview

13
13
years of professional experience

Work History

Housing Program Supervisor

Mental Health Partners
06.2016 - Current
  • Work with all teams in the Metal Health Partner's network to support clients with housing and other associated needs.
  • Work with outside partnerships including but not limited to the City and County of Boulder, Department of Housing, and City of Longmont to develop and maintain a number of grant funded programs to increase housing and mental health outcomes for participants.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Supervised a multidisciplinary mental health team.
  • Provide needed supervision for staff licensure's within the state guidelines.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.

Child and Family Therapist

All Health
04.2015 - 06.2016
  • Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.
  • Documented all patient information including service plans, treatment reports and progress notes.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Enhanced client's coping skills through cognitive-behavioral therapy interventions.
  • Improved family communication by utilizing evidence-based therapeutic techniques including CBT, TF-CBT, MI, and SFBT.
  • Worked with children, families, couples, and individuals.

Case Manager

Mental Health Partners
05.2011 - 04.2015
  • Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems and use timely and accurate documentation to record progress
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills, functional living skills and did crisis intervention when needed
  • Referred clients to other programs and community agencies to enhance treatment processes.


Education

Master of Arts - Counseling Psychology

Eastern University
St. Davids, PA
05.2010

Bachelor of Arts - Psychology

LeTourneau University
Longview, TX
05.2007

Skills

  • Process Improvement
  • Staff Management
  • Leadership Abilities
  • Strategic Planning
  • Training and Mentoring
  • Complex Problem-Solving
  • Staff Development
  • Policy Enforcement
  • Cross-functional Collaboration
  • Conflict Resolution
  • Critical Thinking

Staff Training

Accomplishments

  • Achieved positive grant outcomes by completing program development and staff assignments with accuracy and efficiency.
  • Certified ASIST Trainer through Living Works.

Timeline

Housing Program Supervisor

Mental Health Partners
06.2016 - Current

Child and Family Therapist

All Health
04.2015 - 06.2016

Case Manager

Mental Health Partners
05.2011 - 04.2015

Master of Arts - Counseling Psychology

Eastern University

Bachelor of Arts - Psychology

LeTourneau University

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Jessica Ulrich M.A., L.P.C., L.A.C.