Hi, I’m
Jessica Underwood
Fayetteville,NC
Summary
Goal-oriented Senior Sales Representative with 8 years of experience in dealership industry. Known professionally for coordinating and mentoring sales personnel to promote workplace morale and productivity. Highly skilled in negotiations and closing deals
Overview
8
years of professional experience
1
Certification
Work History
Flow Nissan Of Fayetteville
Senior Sales Representative/ Finance Assistant
2018.08 - Current (6 years & 1 month)
Job overview
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Optimized workflow processes and monitored weekly sales to draft reports for continuous improvement planning.
- Mentored junior sales representatives, improving overall team performance and productivity.
- Used Eleads to maintain company database with essential account and sales information.
- Greeted customers and provided product advice to increase sales.
- Enhanced client loyalty by providing personalized support and addressing concerns promptly and professionally.
- Negotiated prices, terms of sales and service agreements.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Upsold warranties and complementary products to customers through persuasive marketing techniques.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Trained, coached, and mentored new sales associates for maximum performance.
- Contributed to team objectives in fast-paced environment.
- Led training sessions for new team members to quickly onboard them into the sales process.
- Set and achieved company defined sales goals.
- Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
- Identified customer needs by asking appropriate, open-ended questions.
Fred Anderson Nissan Of Fayetteville
Senior Sales Representative
2016.09 - 2018.07 (1 year & 10 months)
Job overview
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Optimized workflow processes and monitored weekly sales to draft reports for continuous improvement planning.
- Mentored junior sales representatives, improving overall team performance and productivity.
- Kept detailed track of sales and customer information in company system.
- Developed and maintained knowledge of current sales and promotions.
- Greeted customers and provided product advice to increase sales.
- Built diverse and consistent sales portfolio.
- Enhanced client loyalty by providing personalized support and addressing concerns promptly and professionally.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Attended monthly sales meetings and quarterly sales trainings.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Identified customer needs by asking appropriate, open-ended questions.
Sampson County Schools
Teacher
2009.06 - 2015.04 (5 years & 10 months)
Job overview
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
Education
Sampson Community College , Clinton, NC
from Business Administration
Assurant F&I Academy
07.2023
Skills
- Client Account Management
- Contract Negotiation
- Contract Negotiations
- Persistent and Resilient
- Marketing support
- Meeting Sales Goals
- Customer Service
- Negotiation
- Closing strategies
- Brand Promotion
Certification
Nissan Award of Excellence
Darwin
Dealertrack
Timeline
Senior Sales Representative/ Finance Assistant
Flow Nissan Of Fayetteville
2018.08 - Current (6 years & 1 month)
Senior Sales Representative
Fred Anderson Nissan Of Fayetteville
2016.09 - 2018.07 (1 year & 10 months)
Teacher
Sampson County Schools
2009.06 - 2015.04 (5 years & 10 months)
Sampson Community College
from Business Administration
Assurant F&I Academy
Nissan Award of Excellence
Darwin
Dealertrack
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