Hi, I’m
Jessica Underwood
Fayetteville,NC
Summary
Goal-oriented Senior Sales Representative with 8 years of experience in dealership industry. Known professionally for coordinating and mentoring sales personnel to promote workplace morale and productivity. Highly skilled in negotiations and closing deals
Overview
8
years of professional experience
1
Certification
Work History
Flow Nissan Of Fayetteville
Senior Sales Representative/ Finance Assistant
08.2018 - Current
Job overview
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Optimized workflow processes and monitored weekly sales to draft reports for continuous improvement planning.
- Mentored junior sales representatives, improving overall team performance and productivity.
- Used Eleads to maintain company database with essential account and sales information.
- Greeted customers and provided product advice to increase sales.
- Enhanced client loyalty by providing personalized support and addressing concerns promptly and professionally.
- Negotiated prices, terms of sales and service agreements.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Upsold warranties and complementary products to customers through persuasive marketing techniques.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Trained, coached, and mentored new sales associates for maximum performance.
- Contributed to team objectives in fast-paced environment.
- Led training sessions for new team members to quickly onboard them into the sales process.
- Set and achieved company defined sales goals.
- Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
- Identified customer needs by asking appropriate, open-ended questions.
Fred Anderson Nissan Of Fayetteville
Senior Sales Representative
09.2016 - 07.2018
Job overview
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Optimized workflow processes and monitored weekly sales to draft reports for continuous improvement planning.
- Mentored junior sales representatives, improving overall team performance and productivity.
- Kept detailed track of sales and customer information in company system.
- Developed and maintained knowledge of current sales and promotions.
- Greeted customers and provided product advice to increase sales.
- Built diverse and consistent sales portfolio.
- Enhanced client loyalty by providing personalized support and addressing concerns promptly and professionally.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Attended monthly sales meetings and quarterly sales trainings.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Identified customer needs by asking appropriate, open-ended questions.
Sampson County Schools
Teacher
06.2009 - 04.2015
Job overview
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
Education
Sampson Community College, Clinton, NC
from Business Administration
Assurant F&I Academy
07.2023
Skills
- Client Account Management
- Contract Negotiation
- Contract Negotiations
- Persistent and Resilient
- Marketing support
- Meeting Sales Goals
- Customer Service
- Negotiation
- Closing strategies
- Brand Promotion
Certification
Nissan Award of Excellence
Darwin
Dealertrack
Timeline
Senior Sales Representative/ Finance Assistant
Flow Nissan Of Fayetteville
08.2018 - Current
Senior Sales Representative
Fred Anderson Nissan Of Fayetteville
09.2016 - 07.2018
Teacher
Sampson County Schools
06.2009 - 04.2015
Sampson Community College
from Business Administration
Assurant F&I Academy
Nissan Award of Excellence
Darwin
Dealertrack
Similar Profiles
Michael BlackmonMichael Blackmon
Sales Manager at Flow Nissan Of FayettevilleSales Manager at Flow Nissan Of Fayetteville
Tyler DawnTyler Dawn
Auto Sales Representative at Superior Nissan Of FayettevilleAuto Sales Representative at Superior Nissan Of Fayetteville
Ajani DavisAjani Davis
Porter at Flow NissanPorter at Flow Nissan