Jessica Valdez
Aurora,CO
Summary
Assistant Property Manager with over 20 years of experience assisting six commercial properties. Thriving on interacting with people of all ages and personalities. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Assistant Property Manager/Leasing Trainer
Team Asset Management
Centennial, CO
12.2006 - Current
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Conducted apartment tours for potential tenants and answered questions about property.
- Managing rent collection and ensuring payments are made.
- Checked common areas regularly to keep neat, clean and free of debris.
- Conducted market research to determine competitive rental rates for properties.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
- Coordinated move-ins and move-outs, ensuring smooth transitions for tenants.
- Trained newly hired top talent to fill key positions and maximize productivity. Explained goals and expectations required of trainees.
Education
High School Diploma -
Palmer High School
Colorado Springs, CO05.1995
Skills
- Showing and leasing of units
- Payment collection
- Customer service
- Tenant Eligibility Determination
- Appointment scheduling
- Tenant relations
- Deposits Management
- Maintenance Oversight
- Grounds and Facility Inspection
- Market Tracking
- Vacant Unit Monitoring
- Sales and Marketing
- Vacancy Marketing
- Relationship Building and Rapport
- Effective communication
- Training and mentoring
Accomplishments
- Award Winning Top Leaser in- 2008, 2010, 2014, 2017, 2020, 2022 & 2024.
Timeline
Assistant Property Manager/Leasing Trainer
Team Asset Management
12.2006 - Current
High School Diploma -
Palmer High School
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