Jessica VanOrden
Kunkletown,PA
Summary
Attentive Attractions Attendant supervising and monitoring operational procedures to promote safe experiences. Successfully building positive rapport with customers, maintaining professional appearance and upholding strong public image.
Customer-oriented professional with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements.
Overview
15
15
years of professional experience
Work History
Attractions Attendant
Great Wolf Lodge
Scotrun, Pennsylvania
11.2020 - Current
- Assisted guests with attractions, enhancing their experience through clear safety instructions.
- Maintained cleanliness and organization of attraction areas, contributing to a welcoming environment for guests.
- Coordinated with team members to streamline operations of attractions for improved guest satisfaction.
Home Health Aide
Bright Star Home Health
Stroudsburg, Pennsylvania
03.2020 - 08.2020
- Assisted clients with daily living activities, ensuring comfort and safety.
- Assist with changes throughout the night.
- Assist with turning in bed.
- Assist with transferring.
Retail Associate
adult outlet
Bartonsville, Pennsylvania
10.2018 - 02.2019
- Assisted customers in selecting products and provided knowledgeable recommendations.
- Maintained cleanliness and organization of the sales floor and product displays.
- Operated point-of-sale systems for processing transactions efficiently.
Certified nurse assistant
Brookmont Healthcare Center
Brodheadsville, Pennsylvania
07.2015 - 07.2018
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization in patient rooms and common areas.
- Assist with meals, transferring bed to chair.
Pool Attendant
Fernwood Resort
Bushkill, Pennsylvania
05.2011 - 09.2011
- Monitored pool area for safety and cleanliness at Fernwood Resort.
- Assisted guests with poolside service requests and inquiries.
- Assisted guests with pool equipment and amenities as needed.
- Enforced resort policies to ensure guest compliance and safety.
- Conducted routine inspections of pool water quality and chemical levels.
Education
Certified Nurse Assistant
Northampton Community College
Bethlehem, PA 07.2014 - 09.2014
East Stroudsburg North
Bushkill, PASome College (No Degree) - Early Childhood Care and Education
Northampton Community College
Tannersville, PASkills
- Safety procedures
- Guest services
- Team coordination
- Attraction operation
- Patient care
- Infection control
- Personal hygiene
- Charting accuracy
- Emotional support
References
References available upon request.
Timeline
Attractions Attendant
Great Wolf Lodge
11.2020 - Current
Home Health Aide
Bright Star Home Health
03.2020 - 08.2020
Retail Associate
adult outlet
10.2018 - 02.2019
Certified nurse assistant
Brookmont Healthcare Center
07.2015 - 07.2018
Certified Nurse Assistant
Northampton Community College
07.2014 - 09.2014
Pool Attendant
Fernwood Resort
05.2011 - 09.2011
East Stroudsburg North
Some College (No Degree) - Early Childhood Care and Education
Northampton Community College