JESSICA VEIDT
Vero Beach,Florida
Summary
Retail operations and sales leader with a track record of improving revenue, controlling shrink, and building high-performing teams. Bring strength in recruiting, onboarding, reporting, merchandising execution, and coaching staff to support store performance and customer experience.
Overview
25
25
years of professional experience
Work History
Store Manager
Calvin Klein
Vero Beach, FL
08.2020 - Current
- Supported people-first culture through consistent scheduling and strong team assistance.
- Reduced shrink to strengthen store profitability, dropping from 5% high-risk stores to 0.11%.
- Improved customer service outcomes through district training sessions and store coaching aligned with Vero expectations.
- Recruited, trained, and supervised new hires.
- Trained new hires on policies, systems, and sales processes.
- Built team schedules to balance labor coverage and support peak traffic periods.
- Kept merchandising displays, signage, and store presentation standards in place.
- Followed safety procedures, compliance requirements, and loss prevention practices.
Assistant Store Manager
Ascena Retail
Lane Bryant, FL
10.2011 - 08.2020
- Area of responsibility is execution. Oversees monthly floorsets, placement of new arrivals, and daily flexing for optimal sales. Conducts staff meetings with sales personnel to introduce selling techniques and further development. Run weekly and monthly strategy reports to analyze business trends and make recommendations. Recruits and onboards management and associate levels.
General Manager
Dockside Imports
Melbourne, FL
10.2001 - 02.2006
- Maximized company revenue by 60% by identifying growth opportunities through strategic talent recruitment across multiple locations. Coached and mentored staff with constructive feedback, fostering their long-term career growth. Managed daily tactical and long-term strategic business activities, improving resource allocation to control expenses and reduce shrink levels in the first year. Opened multiple new locations.
- Directed Dockside Import operations across sales, logistics, and customer service.
- Managed vendor relationships for imported freight and inventory planning.
- Coordinated shipping schedules, receiving, and warehouse flow for import goods.
Education
Associate of Business Administration -
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05-2000
Skills
- Retail operations
- Inventory management
- Loss prevention
- Sales reporting
- Staff scheduling
- Staff development
- Supervision and leadership
- Team leadership
- Team coaching
- Performance management
- Strategic thinking
- Problem solving
- Customer service
- Conflict resolution
Accomplishments
- Spearheaded a remarkable “worst-to-first” transformation
- Led merchandising team and exceeded sales goals by 15-20%
- Received numerous “exceeds expectations” ratings on performance reviews
- Met monthly sales goals 11 consecutive months
- Increased sales by 75% in my first year. Increased sales 25-30% my second year.
- Saved a failing store in less than 6 months.
Timeline
Store Manager
Calvin Klein
08.2020 - Current
Assistant Store Manager
Ascena Retail
10.2011 - 08.2020
General Manager
Dockside Imports
10.2001 - 02.2006
Associate of Business Administration -
East Stroudsburg University of Pennsylvania