Jessica Vertrees
Dryden,VA
Summary
Dedicated Medical Assistant with experience at Blood and Cancer Center, skilled in HIPAA compliance and patient scheduling. Proven ability to enhance patient care through effective communication and meticulous documentation. Committed to fostering trust and ensuring satisfaction, while maintaining high standards of organization and efficiency in clinical settings.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Blood and Cancer Cemter
04.2017 - 04.2018
- Assisted healthcare professionals with patient intake and documentation processes.
- Supported patient care activities, including taking vital signs and preparing treatment rooms.
- Maintained cleanliness and organization of medical equipment and supplies in clinical areas.
- Responded to patient inquiries, providing information on procedures and services offered.
- Documented patient interactions accurately in electronic health record systems.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Dr. Babitha Nalluri, OBGYN
01.2016 - 04.2017
- Scheduled patient appointments, coordinating with staff to optimize clinic workflow.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Sales Associate
Gabes, Gabriel Brothers
08.2014 - 09.2015
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Maintained visual merchandising standards, promoting featured products effectively.
- Collaborated with team members to achieve monthly sales targets consistently.
Customer Service Representative
InfoCision
08.2013 - 12.2014
- Resolved customer inquiries via phone and email, ensuring timely responses and satisfaction.
- Documented customer interactions in CRM system, maintaining accurate records for future reference.
- Collaborated with team members to streamline order processing, enhancing overall efficiency.
- Assisted in training new representatives on company policies and customer service best practices.
Education
Medical Assistant - Medical
Ross Medical Education Center
Niles, OH04-2011
High School Diploma -
Mill Creel Baptist School
Youngstown, OH06-2008
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
Blood and Cancer Cemter
04.2017 - 04.2018
Medical Assistant
Dr. Babitha Nalluri, OBGYN
01.2016 - 04.2017
Sales Associate
Gabes, Gabriel Brothers
08.2014 - 09.2015
Customer Service Representative
InfoCision
08.2013 - 12.2014
Medical Assistant - Medical
Ross Medical Education Center
High School Diploma -
Mill Creel Baptist School
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