Jessica Vierra
Reno,Nevada
Summary
Positive nature with excellent people skills. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
4
4
years of professional experience
Work History
Receptionist
Jerry's Tire and Auto
Alameda, California
05.2019 - 06.2023
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Explained the services performed to customers and answered their questions regarding maintenance of their vehicles.
- Set up oil change reminder cards for upcoming/returning customers appointments.
- Ordering parts - vehicle specific.
- Recommended additional repairs or services based on customer needs.
Sales Associate
See Spot Run
Alameda, California
06.2022 - 11.2022
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Suggested ideas for improving store operations and increasing profits.
Education
Alameda High School
06.2023
Skills
- Customer service
- Computer skills
- Communication skills
- Sales
- Food service
- Leadership
- Organizational skills
- Time management
- Oil Changes
- Documentation skills
- Filter Replacement
Timeline
Sales Associate
See Spot Run
06.2022 - 11.2022
Receptionist
Jerry's Tire and Auto
05.2019 - 06.2023
Alameda High School
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