I have worked in customer service my entire career from cashiers to loan officer to teller to now working at a Dr.’s Office doing a variety of tasks.
Overview
2027
2027
years of professional experience
Work History
Admissions Clerk
Trinity Medical Center
2024 - Current
Started out in the ER then moved up to front admissions
Assistant Manager
Fat Mama’s Tamales
01.2016 - 01.2022
Manager duties such as making schedules, supervising shifts, closing and opening the restaurant, as well as helping the and back when short handed.
Bank Teller and Floater
01.2017 - 01.2020
As a teller I would greet customers, make deposits and cash checks, verify customer ID’s as well as answer any questions the customer has. As a Floater I would go to other branches and cover for tellers who were out sick or on vacation, and go to different branches that are short staffed.
Cashier
Book-land in the mall
01.2010 - 01.2017
I was a Cashier and a Key Holder. My Cashier duties were greeting customers, answering any questions they had and running the register. My Key Holder duties were managing shifts, unloading trucks, and closing or opening the store
Customer Service Representative
Community Credit Center
01.2015 - 01.2015
I was front desk, I greeted customers took payments and loan applications, pulled credit files and process loans.
Medical Records Clerk
Fairbanks Orthopedic at Riverpark Medical Center
01.2020 - 2023
I started out Front desk and Medical Records Clerk. Now I have moved positions to Incoming/Outgoing Referrals, some Billing/Coding, Epi and EDX Referrals and Authorizations, as well as being Dr. Fairbanks Personal Assistant
Medical Receptionist
Total Urgent Care
2023 - 2024
Greeted patients and managed check-in process to ensure smooth patient flow.
Scheduled appointments and coordinated with medical staff to optimize office efficiency.
Maintained patient records using electronic health record systems for accuracy and compliance.
Answered multi-line phone system, addressing inquiries and directing calls promptly.