JESSICA WASSON
Ashland,ME
Summary
Excellent communication skills, both oral and written, including the ability to present technical information to both technical and nontechnical audiences. Excellent computer skills Microsoft office, Windows, Word, Excel, Internet Explorer, Microsoft Works. Innovative thinker with proven ability to create new concepts and uses for material, hardware, and software products. Daily interaction with customers daily, providing products service and conflict resolutions. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Articulate, enthusiatice, and results-oriented with demonstrated passion for buliding relationship, cultivating partnerships and growing businesses. Dedicated Customer Service Representative providing skills to prioritize and multi-task in fast-paced working environment.
Overview
16
16
years of professional experience
Work History
Accounting Technician
Defense Finance and Accounting Service
Limestone
07.2024 - Current
- Reconciled or entered report discrepancies found in financial records.
- Calculated income and social security tax deductions.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Verified accuracy of financial data before entering it into the system.
- Responded promptly to customer inquiries regarding billing issues or account status updates.
- Analyzed discrepancies in financial documents and made corrections accordingly.
- Reconciled computer reports with manually maintained ledgers.
- Maintained current understanding of state and federal accounting procedures to prevent legal or compliance issues.
- Performed financial calculations for amounts due, interest charges and balances.
Personal Care Aide
Aroostook Home Health Services
Caribou, USA
04.2024 - Current
- Performed light housekeeping duties including laundry, meal preparation, shopping, errands and cleaning
- Maintained a clean environment free from hazards according to infection control protocols
- Demonstrated compassion, patience and understanding when interacting with clients and families
- Assisted clients with mobility issues such as walking, transferring from bed to chair or wheelchair
- Read and contributed to shift reports and care notes
Teacher's Aide
Aroostook County Action Program
Caribou, USA
12.2021 - 03.2024
- Demonstrated compassion, patience and understanding when interacting with clients and families
- Maintained a clean environment free from hazards according to infection control protocols
- Assisted clients with mobility issues such as walking, transferring from bed to chair or wheelchair
- Encouraged independence among clients by assisting them with self-care tasks such as feeding or grooming
- Monitored vital signs such as blood pressure, temperature and pulse rate according to established standards of practice
- Helped clients with daily tasks
Daycare Worker
Precious Moments
Limestone, USA
04.2021 - 12.2021
- Prepared necessary materials as directed by the teacher
- Assisted teachers in creating and implementing lesson plans for students
- Worked with individual students or small groups of students to reinforce information learning
- Maintained a safe and supportive classroom environment for all students
- Took attendance and kept track of evaluations and paperwork
Childcare Worker
07.2009 - 03.2021
- Cleaned and sanitized childcare toys, keeping play areas hygienic and free of harmful objects
- Developed positive relationships with parents, staff, and children through effective communication skills
- Assisted in creating educational activities to stimulate physical, social, emotional, and cognitive development in children
- Instructed children in health and personal habits, such as eating, resting, and toilet habits
- Performed general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls
Education
High School Diploma -
Limestone Community School
Limestone, ME06.2009
Skills
- Accounting
- Date Entry
- Monetary Calculation
- Balancing for Checkbook
- Budget Financing
- Excel
- Credit card payment processing
- Troubleshooting
- Rules, Regulations, Laws, Procedures
- Customer Service
- Spreadsheets
- Microsoft Office expertise
- Inbound and Outbound Calling
- Technologically savvy
- Written Communication
- Oral Communication
Timeline
Accounting Technician
Defense Finance and Accounting Service
07.2024 - Current
Personal Care Aide
Aroostook Home Health Services
04.2024 - Current
Teacher's Aide
Aroostook County Action Program
12.2021 - 03.2024
Daycare Worker
Precious Moments
04.2021 - 12.2021
Childcare Worker
07.2009 - 03.2021
High School Diploma -
Limestone Community School