Jessica Wegmann
Hhs- PC 3308- Chamonix Resort and Casino
Florissant,CO
1
Language
20
years of professional experience
I have twenty years experience in the housekeeping world. I enjoy the fast paced environment of maintaining properties. I am looking for new growth opportunities! Willing to relocate: Anywhere
Work History
Director of Housekeeping
11 Months- Supervise a team of 42 housekeeping staff, ensuring cleanliness and orderliness in all guest rooms and public areas
- Hold daily meetings to ensure time management and daily cleaning task are conveyed to the team
- Operate Resort Cleaning software to assign daily boards to the housekeeping team, reconcile team productivity with Agilysys, and track all metrics of Housekeeping team
- Conducted regular inspections of guest rooms to ensure adherence to cleanliness standards and promptly addressed any issues or deficiencies as well as celebrate team strengths!
- Collaborate with other departments such as front desk and maintenance to coordinate guest requests, repairs, and room readiness
- Maintain accurate records of daily tasks completed by the housekeeping team for reporting purposes
- Create task sheets to ensure support team was providing excellent service and time management
- Resolve guest complaints related to housekeeping services promptly and effectively, ensuring guest satisfaction was maintained at all times
- Assist with office management to include linen tracking, ordering and inventory controls, employee time tracking, scheduling, budget monitoring and adjustment, and payroll.
Housekeeping/Laundry
18 Years 7 Months- Clean and maintain guest rooms and common areas for conference and retreat center. Inventory and order products as needed. We provided all laundry services for the hotel facilities. I have many years experience as head of housekeeping for the department. During this time, I provided daily and monthly agendas to supporting staff including deep cleaning and maintenance project for the facility.
Housekeeper
8 Months- Performed thorough cleaning of vacation rental properties, ensuring high standards of cleanliness and guest satisfaction
- Managed inventory and restocked supplies to ensure availability for each new guest arrival
- Implemented time-saving techniques and best practices to increase efficiency in the cleaning process
- Communicated effectively with property owners or managers regarding any maintenance or repair needs discovered during the cleaning process
- Followed established checklists to ensure all areas of the vacation rental were cleaned thoroughly, including bedrooms, bathrooms, kitchens, living rooms, and outdoor spaces
- Coordinated with other members of the cleaning team to divide tasks efficiently when working on larger properties or tight deadlines
Housekeeping
6 Months- Cleaning guest rooms.
Education
High school diploma
High school diploma - Core classes
Skills
Administrative experience
Customer service
Microsoft Word
English
Organizational skills
Laundry
Cleaning
Hotel experience
Hospitality
Microsoft Office/ Google/ Excel
Commercial Cleaning
Residential Cleaning
Supervising experience
Guest service
Health and safety
Sanitation protocols
Staff management
Task delegation
Scheduling
Supplies inventory
Staff meetings
Budgets
Cleaning practices
Customer service-focused
Workload prioritization
Team building
Languages
English
Timeline
Director of Housekeeping
Hhs- PC 3308- Chamonix Resort and Casino
11.2025 - CurrentRead More
Housekeeper
Five Star Airbnb
05.2020 - 01.2021Read More
Housekeeping/Laundry
The Nature Place
04.2007 - 11.2025Read More
Housekeeping
Womacks
10.2006 - 04.2007Read More
Texas Tech Homestudies
High school diploma from Core classes
Read More
High school diploma
Read More