Jessica Wells
Crystal River,US
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Solid background in payroll processing and administrative tasks. Demonstrated ability to accurately manage payroll data and resolve discrepancies efficiently. Proven skills in using payroll software and maintaining employee records.
Overview
26
26
years of professional experience
Work History
Office Manager
DSK Group Inc
Homosassa, FL
03.2000 - Current
- Reviewed federal and state laws to confirm and enforce company compliance.
- Processed weekly, biweekly, semi-monthly and monthly payrolls including certified payroll.
- Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
- Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Managed daily office operations, ensuring efficient workflow and timely task completion.
- Maintained office supplies inventory, placing orders as needed to prevent shortages.
- Assisted in onboarding new employees, providing necessary training and resources.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled workers' compensation claims including initial call in to mediation and settlement when needed.
- Handled unemployment from initial inquiry to hearings.
Clerical
A Bella Spa
Homosassa, FL
02.2004 - 04.2006
- Signed clients up for gym memberships. Explained how to use equipment, sauna, whirlpool, etc. Kept locker rooms clean and maintained.
Education
High School Diploma -
Lecanto High School
Lecanto, FL, US01-2002
Associate of Science -
Rasmussen University
Ocala, FL10-2021
Skills
- Customer service
- Office management
- Organizational skills
- Data entry
- Customer relations
- Payroll processing
- Human resources
- Policy implementation
- Compliance monitoring
- Multitasking Abilities
Timeline
Clerical
A Bella Spa
02.2004 - 04.2006
Office Manager
DSK Group Inc
03.2000 - Current
High School Diploma -
Lecanto High School
Associate of Science -
Rasmussen University