JESSICA WHALEN
SMITHTOWN
Summary
Accomplished and forward-thinking professional with a robust background in healthcare, research, and IT project management. Committed to delivering impactful solutions that elevate patient care and propel organizational success. Highly adept at streamlining project development. Demonstrated track record of consistently delivering projects on time and within budget, ensuring strict regulatory compliance, and fostering transparent communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PHYSICIAN LIAISON
Stony Brook Medicine
03.2023 - Current
- Outreach to community physician offices, visit offices throughout Suffolk County to market services
- Manage Department budget - Coordinate monthly expenditure invoices; prepare payment vouchers for vendor payments and reimbursements as needed
- Enter, manage, and track department activity in SharePoint Database
- Run monthly reports
- Assist with organizing special events
- Respond in a timely manner to requests from community physicians and their staff
- Maintain the data integrity in the Cerner database
- Connect community physicians and their staff to their patients protected health information in the Community Physician Portal - Assist with Portal applications and new user follow-up
- Conducted meticulous review of healthcare research project records, ensuring strict compliance with regulatory requirements and study protocols
- Maintained detailed records and ensured adherence to good clinical practice standards
BEHAVIORAL HEALTH COORDINATOR
Helping Hands Family
05.2022 - 07.2023
- Exceptionally organized and efficient - able to juggle heavy workload, prioritize tasks, and deliver exceptional results under tight timelines
- Forward-thinking with solutions-focused approach; continuously finding ways to improve systems and processes
- Tracked client insurance payments
- Supported HR team in conducting the company satisfaction meetings
- Collaborated closely with healthcare pediatric professionals, researchers, and business stakeholders to develop solutions tailored to the pediatric disabled community
- Implemented data privacy and compliance measures, aligning with regulatory standards and ethical research practices
HR ADMINISTRATIVE ASSISTANT
Achieve Beyond Pediatric Therapy & Autism Services
08.2019 - 11.2021
- Organized employee records, ensuring accuracy and completeness, resulting in a20% improvement in data integrity
- Organize and coordinate functional processes such as invoicing, purchase orders, and expense reports.
- Analyzed data from market research to create actionable insights, optimizing staffing performance and ensuring hiring goals were met
- Managing Calendars and scheduling meetings on Outlook.
- Conducted satisfaction surveys for clients and employees, resulting in a 20% improvement in overall satisfaction levels
Education
BACHELOR OF SCIENCE - INFORMATION TECHNOLOGY
Western Governors University
Salt Lake City, UTSkills
- Research Coordination, Clinical Skills, Risk Management, Administrative Systems, Regulatory, Project Management, Compliance, Data Collection, Communication, Assessment, Applied Behavior Analysis, Event Planning, Digital Marketing, Customer Relationship Management, Community Engagement, Calendar Management
Certification
- TALENT ACQUISITION - Various
- LEADING PEOPLE AND TEAMS - Various
- CERTIFIED ASSOCIATE PROJECT MANAGEMENT (CAPM) - Various
- AWS CLOUD PRACTITIONER - Amazon
- BUSINESS INTELLIGENCE - Google
- ADVANCED DATA ANALYTICS CERTIFICATE - Google
- DIGITAL MARKETING CERTIFICATION - Google
- A+ - CompTIA
- NETWORK+ - CompTIA
- SECURITY+ - CompTIA
- IT OPERATIONS SPECIALIST - Various
- SECURE INFRASTRUCTURE SPECIALIST - Various
- DATA ANALYTICS CERTIFICATE - Google
- FOUNDATION CERTIFICATION - ITIL
- LINUX ESSENTIALS - LPI
- PROFESSIONAL CLOUD SECURITY ENGINEER - Google
- CYBERSECURITY PROFESSIONAL CERTIFICATE - Google
- IT SUPPORT PROFESSIONAL CERTIFICATE - Google
- DIGITAL MARKETING AND ECOMMERCE CERTIFICATE - Google
- ADS SEARCH CERTIFICATION - Google
- IT SUPPORT PROFESSIONAL CERTIFICATE - IBM
- APPLIED AI PROFESSIONAL CERTIFICATE - IBM
- CYBERSECURITY ANALYST PROFESSIONAL CERTIFICATE - IBM
- CYBERSECURITY ATTACK AND DEFENSE FUNDAMENTALS - EC-Council
- LinkedIn Recruiter Certification
Timeline
PHYSICIAN LIAISON
Stony Brook Medicine
03.2023 - Current
BEHAVIORAL HEALTH COORDINATOR
Helping Hands Family
05.2022 - 07.2023
HR ADMINISTRATIVE ASSISTANT
Achieve Beyond Pediatric Therapy & Autism Services
08.2019 - 11.2021
BACHELOR OF SCIENCE - INFORMATION TECHNOLOGY
Western Governors University
- TALENT ACQUISITION - Various
- LEADING PEOPLE AND TEAMS - Various
- CERTIFIED ASSOCIATE PROJECT MANAGEMENT (CAPM) - Various
- AWS CLOUD PRACTITIONER - Amazon
- BUSINESS INTELLIGENCE - Google
- ADVANCED DATA ANALYTICS CERTIFICATE - Google
- DIGITAL MARKETING CERTIFICATION - Google
- A+ - CompTIA
- NETWORK+ - CompTIA
- SECURITY+ - CompTIA
- IT OPERATIONS SPECIALIST - Various
- SECURE INFRASTRUCTURE SPECIALIST - Various
- DATA ANALYTICS CERTIFICATE - Google
- FOUNDATION CERTIFICATION - ITIL
- LINUX ESSENTIALS - LPI
- PROFESSIONAL CLOUD SECURITY ENGINEER - Google
- CYBERSECURITY PROFESSIONAL CERTIFICATE - Google
- IT SUPPORT PROFESSIONAL CERTIFICATE - Google
- DIGITAL MARKETING AND ECOMMERCE CERTIFICATE - Google
- ADS SEARCH CERTIFICATION - Google
- IT SUPPORT PROFESSIONAL CERTIFICATE - IBM
- APPLIED AI PROFESSIONAL CERTIFICATE - IBM
- CYBERSECURITY ANALYST PROFESSIONAL CERTIFICATE - IBM
- CYBERSECURITY ATTACK AND DEFENSE FUNDAMENTALS - EC-Council
- LinkedIn Recruiter Certification
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