Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jessica Wicks

Summary

Dynamic and dedicated professional with a strong work ethic, honed at Chili's Bar and Grill as a Food Runner. Proven ability to deliver exceptional customer service while effectively multitasking in high-pressure environments. Skilled in time management and relationship building, ensuring operational efficiency and guest satisfaction. Certified in First Aid and CPR, ready to respond to emergencies.

Offering collaborative and attentive approach, eager to learn and grow in fast-paced food service environment.

Personable and energetic, bringing positive attitude and excellent multitasking abilities. Knowledge of food service operations and adept at quickly learning menu items and delivering orders efficiently. Committed to providing exceptional service and ensuring customer satisfaction.

Overview

3
3
years of professional experience

Work History

Food Runner

Chili's Bar and Grill
09.2025 - Current
  • Delivered food orders promptly to ensure exceptional guest experiences.
  • Maintained cleanliness and organization of dining areas for improved operational efficiency.
  • Collaborated with kitchen staff to coordinate timely meal preparation and service.
  • Assisted in training new food runners on service protocols and restaurant standards.
  • Communicated effectively with servers and chefs to streamline order fulfillment processes.
  • Adapted quickly to high-pressure environments, maintaining quality service during peak hours.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.

Lifeguard

City of Butler
05.2022 - 08.2023
  • Monitored pool activities to ensure safety and adherence to regulations.
  • Provided first aid and emergency response during incidents, maintaining composure under pressure.
  • Conducted regular safety inspections of facilities and equipment, identifying potential hazards.
  • Enforced pool rules and regulations to maintain a safe environment for all patrons.
  • Responded promptly to emergencies, utilizing lifesaving techniques as needed.
  • Collaborated with team members to develop efficient operational procedures for aquatic activities.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Responded to emergency situations in a timely, efficient manner.

Education

Bachelor of Science - Early Education Unified

Pittsburg State University
Pittsburg, KS
05-2029

Skills

  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Time management
  • Customer service
  • Effective multitasking
  • Sense of urgency
  • Problem-solving
  • Flexible schedule
  • Cleaning and sanitizing
  • Cleanliness
  • Relationship building

Languages

English
Full Professional

Timeline

Food Runner

Chili's Bar and Grill
09.2025 - Current

Lifeguard

City of Butler
05.2022 - 08.2023

Bachelor of Science - Early Education Unified

Pittsburg State University