Jessica Wight

Detroit

Summary

I am an organized and proactive Office Assistant Manager with 2 years of experience, including 5 months in sales. I genuinely enjoy the day-to-day interactions of keeping our office running smoothly. Working alongside my team to find innovative solutions and drive efficiency is a passion of mine. I believe that when we collaborate, we not only achieve our goals but also create a positive and inspiring work environment. My commitment to excellence and fostering strong relationships fuels my drive to make a meaningful impact every day.

Overview

years of professional experience

Work History

OFFICE ASSISTANT MANAGER

Alpha Grow

05.2023 - Current

Managed daily office activities, ensuring a welcoming environment where communication flows freely among team members.
Handled emails and phone calls, responding promptly to inquiries and making sure no one is left waiting for answers.
Regularly checked our internal systems for new orders, ensuring that important updates were communicated promptly to my supervisor for seamless processing.
Frequently took on various tasks, such as: Preparing products and creating labels for shipments to ensure everything looks professional. Compiling delivery manifests and coordinating pickups with transport companies to ensure timely dispatches.
Gained proficiency in inventory management software, helping keep track of stock levels and ensuring everything is in compliance with company policies.
Connected with clients and vendors, setting up sample distributions and meetings that not only promote our products but also build meaningful relationships.

Sales Experience:
Took an active role in coordinating with clients, sharing our services and fostering strong partnerships. Assisted in crafting strategies for product promotion, whether through engaging sample runs or informative client presentations, all aimed at enhancing brand visibility.

VETERINARY ASSISTANT

Dearborn Family Pet Care

06.2021 - 07.2022

Carefully observed animal behavior and physical changes, helping the veterinary team make thoughtful, accurate care decisions
Worked closely with vets and techs to stay ahead of patient needs, ensuring treatments were delivered smoothly and compassionately
Collected and prepared lab samples with precision, understanding how timely results impact an animal’s diagnosis and recovery
Created a calm, reassuring environment for pets during exams, vaccines, and routine procedures to reduce fear and stress
Assisted during surgeries by keeping the area sterile and supporting the veterinarian with tools and steady focus
Spoke with pet owners after procedures to explain care steps clearly, offering guidance on recovery, nutrition, and overall wellness

WARD ASSISTANT

Madison Veterinary Hospital

09.2020 - 04.2021

Cared for boarding and hospitalized animals, monitoring health and emotional well-being
Observed and reported changes in behavior, appetite, or comfort to the veterinary team
Assisted with exams, vaccines, and x-rays by safely restraining animals as needed
Performed routine procedures like nail trims, suture removals, ear flushes, and grooming using Fear Free techniques
Walked dogs regularly to support their physical needs and prevent kennel accidents
Managed inventory and sales in the on-site retail shop, including pet food, meds, and supplies
Organized stock by expiration date and maintained a clean, sanitized environment throughout the facility

Education

High School Diploma -

Algonac JR/SR High School

Algonac, MI

01-2007

Skills

Telephone management
Organization and efficiency
Data Entry
Sales and Marketing

Conflict Resolution
Customer interaction
Verbal and written communication
Coaching and training

Timeline