Jessica Williams
Opelika,Alabama
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Rural Mail Carrier
USPS
08.2023 - Current
- Followed safety protocols and regulations while driving, upholding professional service reputation.
- Maintained records on customers with mail forwarding and change of address requests.
- Organized mail ahead of delivery runs for correct routing.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Sorted mail according to order of address appearance for easy access in field.
- Secured and properly stored packages for delivery to eliminate damage risks.
- Distributed items on time and to correct locations for punctual, professional mail services.
Assistant Manager
Quick Trip
08.2022 - 04.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Education
High School Diploma -
Pinnacle Home School
Buffalo, NY01.2010
Skills
- Mail-Sorting and Delivery Sequence
- Route Planning
- Schedule Management
- Service Sales
- Route Navigation
- Attention to Detail
- Customer Relations
- Calm Under Pressure
- Verbal Communication
Timeline
Rural Mail Carrier
USPS
08.2023 - Current
Assistant Manager
Quick Trip
08.2022 - 04.2023
High School Diploma -
Pinnacle Home School
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