Jessica Williams
Austin,TX
Summary
Quality-driven natural leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Resourceful problem-solver with a persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communications. I'm a very multi-talented professional, knowledgeable in cybersecurity and implementing security solutions in different environments, can quickly master new skills. Knowledgeable in threat detection and incident response, as well as frameworks and protocols. Highly-motivated with a desire to take on new challenges with a strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Production Manager
Sky's Herbal & Wellness
Austin , USA
2020.02 - Current
- Oversee cultivators, prepare and send products out for testing and distribution.
- Identified opportunities for improvement in workflow design and implementation.
- Trained new employees on proper use of equipment, safety procedures, and job functions.
- Negotiated contracts with vendors for supplies needed for the production process.
- Monitored the daily operations of the production team, providing guidance and support as needed.
Licensed Insurance Agent
American Family Life Insurance- Aflac
Silver Spring , USA
2018.12 - 2020.01
- Licensed Insurance Agent in Maryland and Virginia
- Offered life, death, and health insurance to individuals and businesses
- Provided excellent customer service with lasting relationships as well as exceeded in sales targets regularly.
- Ensured compliance with all federal, state, local laws and regulations regarding insurance practices.
- Initiated contact with potential clients through cold calling and networking activities.
- Performed routine follow-up calls to assess customer satisfaction with products and services.
Owner/Extension Specialist
The Ultimate Oasis Salon
Pflugerville , USA
2014.11 - 2018.11
- Attended educational functions for continued education and skills
- Specialized in healthy hair and extensions including wigs.
- Oversaw budgeting and financial management.
- Created marketing campaigns to attract new customers.
- Analyzed industry trends to develop competitive strategies.
- Managed daily operations of business, including hiring and training staff.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Allied Trade Specialist 91E
United States Army
Austin , USA
2010.10 - 2013.07
- Supervised and performing the fabrication, repair and modification of metallic and non-metallic parts
- Operated lathes, drill presses, grinders, welding and other machine shop equipment
- Leadership skills in stressful environments, medical training including tourniquet, IV, and CPR
- Combative training and defensive training skills.
- Performed duties as a member of a security detail in support of high-level government officials.
- Monitored unit morale and welfare activities, providing guidance to improve morale when necessary.
- Organized logistics for field exercises including transportation coordination and supply management.
Education
Google Professional Certificate - Cybersecurity
Coursera
Online2024-06
Cosmetology License - Cosmetology
Franklin Beauty School
Houston, TX2013-10
High School Diploma -
Connally High School
Austin, TX05.2007
Some College (No Degree) - Business Management
The University of Texas At Arlington
Arlington, TXSome College (No Degree) - Diagnostic Medical Sonography
Montgomery College
Silver Spring, MDSkills
- Data Entry Terminal
- Fabrication
- Welding
- Bookkeeping
- Manufacturing
- Management
- Social Media Management
- Marketing
- Quality Assurance
- Inventory Control
- Administrative
- English - Expert
- Military Service
- Network Security
- Incident Response
- Intrusion Detection
- Cybersecurity frameworks
- SIEM management
- Python
- SQL
- Linux
Certification
- Cosmetology License
- Maryland Insurance License
- Google Cybersecurity Professional Certificate
Timeline
Production Manager
Sky's Herbal & Wellness
2020.02 - Current
Licensed Insurance Agent
American Family Life Insurance- Aflac
2018.12 - 2020.01
Owner/Extension Specialist
The Ultimate Oasis Salon
2014.11 - 2018.11
Allied Trade Specialist 91E
United States Army
2010.10 - 2013.07
Google Professional Certificate - Cybersecurity
Coursera
Cosmetology License - Cosmetology
Franklin Beauty School
High School Diploma -
Connally High School
Some College (No Degree) - Business Management
The University of Texas At Arlington
Some College (No Degree) - Diagnostic Medical Sonography
Montgomery College
- Cosmetology License
- Maryland Insurance License
- Google Cybersecurity Professional Certificate
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