Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Williams

Austin,TX

Summary

Quality-driven natural leader with proven success in organizing workflows and coordinating resources to meet challenging goals. Resourceful problem-solver with a persistent approach to tackling operational concerns. Good decision-making and team-building abilities with open and clear communications. I'm a very multi-talented professional, knowledgeable in cybersecurity and implementing security solutions in different environments, can quickly master new skills. Knowledgeable in threat detection and incident response, as well as frameworks and protocols. Highly-motivated with a desire to take on new challenges with a strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Production Manager

Sky's Herbal & Wellness
Austin, USA
02.2020 - Current
  • Oversee cultivators, prepare and send products out for testing and distribution.
  • Identified opportunities for improvement in workflow design and implementation.
  • Trained new employees on proper use of equipment, safety procedures, and job functions.
  • Negotiated contracts with vendors for supplies needed for the production process.
  • Monitored the daily operations of the production team, providing guidance and support as needed.

Licensed Insurance Agent

American Family Life Insurance- Aflac
Silver Spring, USA
12.2018 - 01.2020
  • Licensed Insurance Agent in Maryland and Virginia
  • Offered life, death, and health insurance to individuals and businesses
  • Provided excellent customer service with lasting relationships as well as exceeded in sales targets regularly.
  • Ensured compliance with all federal, state, local laws and regulations regarding insurance practices.
  • Initiated contact with potential clients through cold calling and networking activities.
  • Performed routine follow-up calls to assess customer satisfaction with products and services.

Owner/Extension Specialist

The Ultimate Oasis Salon
Pflugerville, USA
11.2014 - 11.2018
  • Attended educational functions for continued education and skills
  • Specialized in healthy hair and extensions including wigs.
  • Oversaw budgeting and financial management.
  • Created marketing campaigns to attract new customers.
  • Analyzed industry trends to develop competitive strategies.
  • Managed daily operations of business, including hiring and training staff.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

Allied Trade Specialist 91E

United States Army
Austin, USA
10.2010 - 07.2013
  • Supervised and performing the fabrication, repair and modification of metallic and non-metallic parts
  • Operated lathes, drill presses, grinders, welding and other machine shop equipment
  • Leadership skills in stressful environments, medical training including tourniquet, IV, and CPR
  • Combative training and defensive training skills.
  • Performed duties as a member of a security detail in support of high-level government officials.
  • Monitored unit morale and welfare activities, providing guidance to improve morale when necessary.
  • Organized logistics for field exercises including transportation coordination and supply management.

Education

Google Professional Certificate - Cybersecurity

Coursera
Online
06-2024

Cosmetology License - Cosmetology

Franklin Beauty School
Houston, TX
10-2013

High School Diploma -

Connally High School
Austin, TX
05.2007

Some College (No Degree) - Business Management

The University of Texas At Arlington
Arlington, TX

Some College (No Degree) - Diagnostic Medical Sonography

Montgomery College
Silver Spring, MD

Skills

  • Data Entry Terminal
  • Fabrication
  • Welding
  • Bookkeeping
  • Manufacturing
  • Management
  • Social Media Management
  • Marketing
  • Quality Assurance
  • Inventory Control
  • Administrative
  • English - Expert
  • Military Service
  • Network Security
  • Incident Response
  • Intrusion Detection
  • Cybersecurity frameworks
  • SIEM management
  • Python
  • SQL
  • Linux

Certification

  • Cosmetology License
  • Maryland Insurance License
  • Google Cybersecurity Professional Certificate

Timeline

Production Manager

Sky's Herbal & Wellness
02.2020 - Current

Licensed Insurance Agent

American Family Life Insurance- Aflac
12.2018 - 01.2020

Owner/Extension Specialist

The Ultimate Oasis Salon
11.2014 - 11.2018

Allied Trade Specialist 91E

United States Army
10.2010 - 07.2013

Google Professional Certificate - Cybersecurity

Coursera

Cosmetology License - Cosmetology

Franklin Beauty School

High School Diploma -

Connally High School

Some College (No Degree) - Business Management

The University of Texas At Arlington

Some College (No Degree) - Diagnostic Medical Sonography

Montgomery College
  • Cosmetology License
  • Maryland Insurance License
  • Google Cybersecurity Professional Certificate
Jessica Williams