Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Willoughby

Xenia

Summary

Dynamic Certified Pharmacy Technician with extensive experience at Walgreens, excelling in prescription processing and medication inventory management. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Committed to compliance with pharmacy laws and safety standards, ensuring accurate medication dispensing and exceptional service in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walgreens
Dayton
07.2023 - Current
  • Processed prescription medications accurately for customer fulfillment.
  • Managed inventory levels and restocked shelves as needed.
  • Answered telephones to respond to questions or requests.
  • Operated cash registers to accept payments from customers.
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Entered prescription information into computer databases.
  • Provided exceptional customer service, addressing patient questions and concerns with empathy.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Entered patient profile information into computer systems accurately and completely.

Certified Pharmacy Technician

Kroger
Fairborn
07.2017 - 04.2018
  • Processed prescription medications accurately for customer fulfillment.
  • Assisted pharmacists in medication preparation and compounding tasks.
  • Managed inventory levels and restocked shelves as needed.
  • Ensured compliance with safety regulations in medication handling.
  • Trained new pharmacy technicians on operational procedures and standards.

Education

High School Diploma -

Belmont High School
Dayton Oh
06-2008

Skills

  • Prescription processing
  • Medication inventory management
  • Computerized medication records
  • Compliance with regulations
  • Customer payment processing
  • Health information management
  • Patient communication
  • Medication safety standards
  • Proper labeling procedures
  • Pharmacy law compliance
  • Medication dispensing
  • Data entry
  • FDA compliance
  • Medication storage
  • Verbal and written communication
  • Medication preparation
  • Insurance billing
  • Refill requests
  • Stocking medications
  • Problem-solving skills
  • Multitasking and organization

Certification

NHA NOW Cpht certifed tech

Timeline

Certified Pharmacy Technician

Walgreens
07.2023 - Current

Certified Pharmacy Technician

Kroger
07.2017 - 04.2018

High School Diploma -

Belmont High School

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