Jessica Wilson
Wahiawa
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Woodshed Tap
07.2025 - 12.2025
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in menu recommendations to enhance guest experience.
- Maintained cleanliness and organization of dining areas and service stations.
Childcare Assistant
Marsha's Family Child Care
06.2018 - 12.2025
- Supervised daily activities for children, ensuring safety and engagement in a nurturing environment.
- Assisted with meal preparation and feeding to meet children's dietary needs.
- Developed and implemented age-appropriate learning activities to promote cognitive and social development.
Office Assistant
CFS
04.2025 - 08.2025
- Maintained organized filing systems, improving document retrieval speed and accuracy.
- Prepared reports and presentations using Microsoft Office Suite applications effectively.
- Expedited document processing with accurate data entry and timely filing.
Assistant Manager/Server/Host
Poblano's Mexican Grill
02.2020 - 05.2025
- Assisted in daily operations and prioritized tasks for team efficiency.
- Supported onboarding processes and training of new staff members.
- Resolved customer inquiries and complaints to ensure positive experiences.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Activities Assistant
Pulaski Health Care Center
12.2023 - 12.2024
- Coordinated daily activities and events for residents, enhancing engagement and social interaction.
- Facilitated communication between staff, families, and residents to ensure seamless operation of programs.
- Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
Server
Warriors Cafe
05.2022 - 10.2022
- Delivered exceptional customer service in high-volume dining environment.
- Handled customer complaints professionally, ensuring satisfaction and retention.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Eastern Pulaski School Corp.
Winamac, INSkills
- Data entry
- Data entry
- Data entry
- Data entry
- Data entry
- Data entry
- Data entry
- Data entry
- Data entry
- Data entry
- Data entry
- Data entry
Timeline
Server/Bartender
Woodshed Tap
07.2025 - 12.2025
Office Assistant
CFS
04.2025 - 08.2025
Activities Assistant
Pulaski Health Care Center
12.2023 - 12.2024
Server
Warriors Cafe
05.2022 - 10.2022
Assistant Manager/Server/Host
Poblano's Mexican Grill
02.2020 - 05.2025
Childcare Assistant
Marsha's Family Child Care
06.2018 - 12.2025
High School Diploma -
Eastern Pulaski School Corp.